[OPLINTECH] EXTERNAL: Remote Control Software

[Nathan Nguyen]

We use Zoho Assist and we really like it.   We did an initial install through active directory on all our computers and have it added to the image for any new ones.  You can send files, do voice/chat with the clients, invite other techs to the sessions.

We use it for updates / upgrades too.  It can blank the screen for the user and disable the physical mouse/keyboard.

Happy to answer any other questions you have about it.

n8

Nathan Nguyen
Pronouns: he/him/his

Grandview Heights Public Library
nnguyen at ghpl.org
614-486-2954
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From: OPLINTECH <oplintech-bounces at lists.oplin.org> on behalf of Hamman, Jeremy via OPLINTECH <oplintech at lists.oplin.org>
Sent: Thursday, April 13, 2023 1:20 PM
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Subject: EXTERNAL: [OPLINTECH] Remote Control Software

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I just wanted to poll to see what remote control software you use to remote into your public and staff computers and what do you like and not like about it. Do you use it for anything more than remote control (e.g. scripting, updates, etc.)?  Thanks.



Jeremy Hamman

Systems Manager

Greene County Public Library

76 E Market St

Xenia, OH 45385

(937) 736-7066


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