[OPLINTECH] Envisionware Question

[Larry Ritchie]

Cassie by Librarica is the best I've seen for lab management, have not used Spot (their papercut service) though so I couldnt comment on that

[photo]
Larry Ritchie
IT Manager, Tuscarawas County Public Library System

Office: 330.364.4474 ext 235

Cell: 330-983-6941

lritchie at tusclibrary.org

www.tusclibrary.org

121 Fair Avenue NW, New Philadelphia, OH 44663

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From: OPLINTECH <oplintech-bounces at lists.oplin.org> on behalf of Warren Richards via OPLINTECH <oplintech at lists.oplin.org>
Sent: Tuesday, January 31, 2023 4:01 PM
To: oplintech at lists.oplin.org <oplintech at lists.oplin.org>
Subject: [OPLINTECH] Envisionware Question


Hello! I have not submitted any question to the hive mind before so hopefully this is how it is done. If not, please direct me the right way.

Problem: We have used Envisionware and Deep Freeze for quite some time but I cannot get a response from Envisionware about restarting our services with them so I can update our current services. We would like to spend our money with them because the service has worked well for us for years but with no response, we need to look elsewhere.

My question to the fellowship here is: If you use a service other than Envisionware or have left Envisionware for another service; what printer and computer lab management service do you use? Would you recommend your current service? Bonus if you also use Polaris like our library does. Your feedback is appreciated and hopefully you won't mind me following up with additional questions for you.

Thank you much!

Warren Richards
IT Coordinator
Greenville Public Library
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