[OPLINTECH] Faxing Options

[Joe Dusenbery]

Howdy OPLIN Tech Group,

We have never implemented faxing services for our patrons. There was a
small-town grocery that offered the service near a few of our locations, so
we would guide patrons to those grocery stores for faxing needs. We've
heard that the grocery is doing away with that service, and we get the
question frequently enough that we want to figure out if this is a service
we should add.

Right now, I'm in the research and budgeting phase. Trying to figure out
what options exist and how much we should budget for this sort of project
for next year.

I'm aware of online free faxing services. The workflow is far from easy,
especially for less tech-savvy individuals. Getting physical paperwork
scanned digitally, then uploading it to a website, is still a difficult
workflow for many.

I have also heard about this option: https://faxscan24.com/
I believe some libraries already use this service, and we've reached out to
the vendor to get more information.

What does everyone else use for faxing? Do you charge patrons for faxing?
If so, how much? Do you use the FaxScan24 product? If so, what is your
experience with it?

Thank you in advance for all feedback!

Thanks,
Joe

Joe Dusenbery
IT Director
220 N 5th Street | Zanesville, OH 43701
740.453.0391, ext. 152
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