[OPLINTECH] Faxing Options

[Marian Veld]

Our copier has faxing capabilities. We use that. We charge $3.00 for up to
20 pages and .15 for each additional page. Our copier is not self service.
Staff time to send the faxes isn't onerous for us. The copier does have to
have internet access for this to work.
A previous library where I worked had a credit card operated fax machine. I
believe it was about $4.00 per fax, but prices may have changed since then.

On Mon, Sep 28, 2026 at 12:05 PM Joe Dusenbery via OPLINTECH <
oplintech at lists.oplin.org> wrote:

> Howdy OPLIN Tech Group,
>
> We have never implemented faxing services for our patrons. There was a
> small-town grocery that offered the service near a few of our locations, so
> we would guide patrons to those grocery stores for faxing needs. We've
> heard that the grocery is doing away with that service, and we get the
> question frequently enough that we want to figure out if this is a service
> we should add.
>
> Right now, I'm in the research and budgeting phase. Trying to figure out
> what options exist and how much we should budget for this sort of project
> for next year.
>
> I'm aware of online free faxing services. The workflow is far from easy,
> especially for less tech-savvy individuals. Getting physical paperwork
> scanned digitally, then uploading it to a website, is still a difficult
> workflow for many.
>
> I have also heard about this option: https://faxscan24.com/
> I believe some libraries already use this service, and we've reached out
> to the vendor to get more information.
>
> What does everyone else use for faxing? Do you charge patrons for faxing?
> If so, how much? Do you use the FaxScan24 product? If so, what is your
> experience with it?
>
> Thank you in advance for all feedback!
>
> Thanks,
> Joe
>
> Joe Dusenbery
> IT Director
> 220 N 5th Street | Zanesville, OH 43701
> 740.453.0391, ext. 152 <(740)%20453-0391>
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-- 
Marian Veld
Director
Swanton Public Library
305 Chestnut St
Swanton, OH 43558
419-826-2760
mveld.spl at gmail.com

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