[SEO-Members] Upcoming Ryan Dowd Webinar for public library staff - Body Odor: The most dreaded conversation of all time

[marshams at library.ohio.gov]

Please excuse multiple postings...

In September the State Library of Ohio purchased  statewide access to The Librarian's Guide to Homelessness<https://library.ohio.gov/services-for-libraries/training-and-professional-development/> through Niche Academy. The online training, authored by Ryan Dowd, is now available for all Ohio public library staff.  The four-part training is an empathy-driven approach that provides best practices for library staff on how to understand the homeless population and serve them better. There are also practical tips on how to deal with and de-escalate common situations and issues, and make staff feel empowered and safe.  A former director of a Chicago homeless shelter, Ryan Dowd is the author of The Librarians Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone.  He travels all over the United States speaking to libraries about how to best help homeless patrons using empathy and respect. To access the training, go to the State Library of Ohio's Training and Professional Development page<https://library.ohio.gov/services-for-libraries/training-and-professional-development/> and click the homelessness training link.  Once in Niche Academy, you will be prompted to create an account.

Ryan Dowd will be hosting a live webinar March 5:

Body Odor:  The most dreaded conversation of all time

This webinar is designed to go beyond our core training.

Some of the issues covered:
1)       A script that will make this conversation easier.
2)       Why you can use the wrong words and still be ok (as long as you do this other thing).
3)       Wait!  Didn't Emilio Estevez's movie say it was unconstitutional for libraries to ask a patron to leave for body odor?

When:  Thursday, March 5 at 1:00 pm Central time (2pm Eastern, Noon Mountain, 11am Pacific) (A recording of the webinar will be available for one month after the webinar if the technology cooperates)

Length:  1 Hour (45 minutes of training and 15 minutes of live questions)

Pre-Registration Required: https://zoom.us/webinar/register/2015810319440/WN_hSJq8l1hSiGjBTF2qQWQ-A<https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fzoom.us%2Fwebinar%2Fregister%2F2015810319440%2FWN_hSJq8l1hSiGjBTF2qQWQ-A&data=02%7C01%7CEKelsey%40library.ohio.gov%7Cf1f4b371d81943c9180908d7b0d429e1%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637172297592293061&sdata=2IWo4%2BMobU80Jzvi2oGUPnZQidDw6eF0xFOlqv22128%3D&reserved=0>

(Note:  This is a "members-only" webinar.  Please do NOT share this link outside of your organization!)

Presented by Ryan Dowd:
*        Author of the American Library Association book, The Librarian's Guide to Homelessness.
*        Executive Director of a large homeless shelter outside of Chicago.
*        Global trainer to libraries, police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.

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Marsha McDevitt-Stredney, Ph.D.
Public Information Officer
Director, Marketing & Communications
274 E. 1st Avenue
Columbus, OH 43201
Tel: 614-644-6875
library.ohio.gov<http://library.ohio.gov/>

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