[SEO-Members] Ryan Dowd's next live training is Bed Bugs: How to Prevent and Handle Outbreaks

[marshams at library.ohio.gov]

Title: Bed Bugs: How to Prevent and Handle Outbreaks

When: December 14 at 2 p.m. ET  

Registration link:   https://us02web.zoom.us/webinar/register/4316469293825/WN_uLOZxBPyQvewk0yv1ONrmQ#/registration

Webinar Topics Covered:
This training will cover:
·         How to do a complete visual inspection.
·         The 6 steps for eradication (including when to steam, freeze, vacuum, or use the dryer).
·         Special tips for libraries, inspecting beds, receiving donations and how to not bring them home from work.
·         A special bonus section on how to inspect your hotel rooms!

New Core Training
The new Homeless De-Escalation Core Training has been set up on Niche Academy.
The following trainings are included in the Core Training:

  *   Homeless De-Escalation 101: Trauma & the five most important seconds of conflict
  *   Homeless De-Escalation 201: Nonverbal tools to eliminate conflict

  *   Homeless De-Escalation 301: Preventing conflict
  *   Homeless De-Escalation 401: Managing your own emotions during conflict
  *   Homeless De-Escalation 501: Verbal tools for conflict

VIDEO CLIPS FOR STAFF MEETINGS
Short videos meant for staff meetings and sharing small bites of information are now available on Niche Academy. They are less than 7 minutes long and cover a wide range of topics.


A former director of a Chicago homeless shelter, Ryan Dowd is the author of The Librarians Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone.  He travels all over the United States speaking to libraries about how to best help homeless patrons using empathy and respect.  He also provides training to police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.  

To access The Librarian’s Guide to Homelessness<https://library.ohio.gov/libraries/training-and-development/librarians-guide-to-homelessness> core training on Niche Academy, go to the State Library of Ohio’s Training and Professional Development page<https://library.ohio.gov/libraries/training-and-development> and click the homelessness training link.  Once in Niche Academy, you will be prompted to login or create an account. Certificates will be issued within Niche Academy after the completion of the core training or webinar.   

If you have trouble accessing the training or upcoming webinar, email Erin Kelsey, Library Consultant at the State Library of Ohio at: ekelsey at library.ohio.gov<mailto:ekelsey at library.ohio.gov>.    

The Librarian’s Guide to Homelessness<https://library.ohio.gov/libraries/training-and-development/librarians-guide-to-homelessness> core training purchased by the State Library in 2019 and has been renewed through August 2023. The online training, authored by Ryan Dowd, is available for all Ohio public and academic library staff.  The four-part training is an empathy-driven approach that provides best practices for library staff on how to understand the homeless population and serve them better. There are also practical tips on how to deal with and de-escalate common situations and issues, and make staff feel empowered and safe.  Archived webinars are available as separate modules in Niche Academy.   


December 14, 2023 Webinar registration link: https://us02web.zoom.us/webinar/register/4316469293825/WN_uLOZxBPyQvewk0yv1ONrmQ#/registration
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Marsha McDevitt-Stredney, Ph.D.
Public Information Officer
Director, Marketing & Communications
Pronouns: she, her, hers
State Library of Ohio
274 E. 1st Avenue
Columbus, OH 43201
Tel: 614-644-6875
library.ohio.gov<http://library.ohio.gov/>

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