[SEO-Updates] FW: MobileCirc Update Issue - ACTION REQUIRED

mpost at library.ohio.gov mpost at library.ohio.gov
Mon Feb 24 17:05:18 EST 2020 

Greetings SEO Members,

If you encounter an issue with MobileCirc, there was an update a few weeks ago that is causing certain modules not to work.

Please follow the instructions included in the seo-tech listserv post we sent on February 13th below.

Best regards,

Michael Postlethwait
Information Technology, IT Department
State Library of Ohio
SEO Library Center
40780 Marietta Road, Caldwell, Ohio 43724
Phone:  740-783-5705; 1-877-552-4262
Fax: 740-783-3203; 800-446-4804
support.servingeverohioan.org<http://support.servingeveryohioan.org/>
servingeveryohioan.org<http://servingeveryohioan.org/>
library.ohio.gov<http://library.ohio.gov/>

[end]
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Share Your Story<http://library.ohio.gov/state-librarian/share-your-story> by telling us how a
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From: Postlethwait, Michael
Sent: Thursday, February 13, 2020 1:41 PM
To: seo-tech at lists.oplin.org
Subject: MobileCirc Update Issue - ACTION REQUIRED

[cid:image001.jpg at 01D5E269.B81ED710]

Greetings SEO Tech Staff,

A recent update to MobileCirc has been causing some issues with certain wizards not being accessible (Inventory, Hold Shelf, etc...).

SirsiDynix is aware of the issues and are working towards a solution, but if you want to regain full functionality today, you must do the following on your MobileCirc device:


  1.  Launch MobileCirc
  2.  Go to Setup
     *   [cid:image017.jpg at 01D5E273.350D7B10]
  3.  Tap Change Institution and then Change Activation Key
     *   [cid:image019.jpg at 01D5E273.350D7B10]
  4.  Add /v1 to the end of the Activation Key as shown in the picture below
     *   [cid:image020.jpg at 01D5E273.350D7B10]
     *   Tap Activate and Apply for the change to occur

Once this new key is applied, you will have full functionality again.  If SirsiDynix must roll back the recent update, you may need to remove the /v1, but we will notify everyone via the seo-tech listserv of any changes.

Thanks to everyone who reported this issue and please let us know if you have any trouble with this recommendation.

Best regards,

Michael Postlethwait
Information Technology, IT Department
State Library of Ohio
SEO Library Center
40780 Marietta Road, Caldwell, Ohio 43724
Phone:  740-783-5705; 1-877-552-4262
Fax: 740-783-3203; 800-446-4804
support.servingeverohioan.org<http://support.servingeveryohioan.org/>
servingeveryohioan.org<http://servingeveryohioan.org/>
library.ohio.gov<http://library.ohio.gov/>

[end]
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Share Your Story<http://library.ohio.gov/state-librarian/share-your-story> by telling us how a
State Library service or resource helped
you or your library.
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