[SEO-Updates] WorkFlows Indexing, Hat Wrapper, Record Locked Errors

JMiley at library.ohio.gov JMiley at library.ohio.gov
Thu Jan 23 13:04:01 EST 2020


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Greetings SEO Members,

We are currently experiencing an indexing problem in Symphony WorkFlows where certain titles cannot be accessed, checked out, and/or searched.  You may receive such errors as


  *   Hat wrapper error
  *   Heading keys need to be indexed first
  *   Bibliographic record is locked for text update

Search results in WorkFlows may display inaccurate results, such as certain titles twice or some not at all.

SirsiDynix is aware of this indexing issue and is currently working on re-indexing these titles.  We will notify everyone via the listserv once the problem has been corrected.

Cheers,


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Jay Miley
Library Customer Services Manager, SEO Library Consortium
State Library of Ohio
40780 Marietta Road, Caldwell, Ohio 43724
Phone: 1-877-552-4262
Fax: 1-800-446-4804
servingeveryohioan.org

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