[SEO-Updates] SEO Announcement: SEO Libraries App - Click & Collect/Curbside NOW Available for Request

[mpost at library.ohio.gov]

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Greetings SEO Members,

The SEO Service Center is happy to bring curbside pickup capabilities to the SEO Libraries App.  Click & Collect is a safe and convenient way for patrons to pick up "on-hold" items from your library using their smartphone.  Patrons can safely wait in their vehicle while a member of the staff brings the items out to them or they can grab their items from a designated space/area.

The SEO Libraries App is putting power into your patrons' hands by allowing them to initiate a curbside pickup (Click & Collect) themselves, all from within the SEO Libraries mobile application. This new functionality gives patrons a choice in how they interact with your staff.

Please visit our support site to view the SEO Libraries App: Click & Collect handout and promotional video:
*        Click & Collect / Curbside Handout (Word Document - Editable)<https://support.servingeveryohioan.org/index.php?pid=knowledgebase&cmd=viewentclient&id=349>
*        Click & Collect / Curbside Promotional Video<https://support.servingeveryohioan.org/index.php?pid=knowledgebase&cmd=viewentclient&id=349>

How do you request it?
If your library is interested in using Click & Collect in the SEO Libraries App, please submit a ticket to the IT Department and choose SEO Libraries App Click & Collect Request in the "Type of Inquiry" drop-down:
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Once submitted, the SEO staff will answer any of your questions and schedule a 1:1 meeting to communicate the necessary procedures to get Click & Collect activated.

Best regards,

Michael Postlethwait
Information Technology, IT Department
State Library of Ohio
SEO Service Center
40780 Marietta Road, Caldwell, Ohio 43724
Phone:  740-783-5705; 1-877-552-4262
Fax: 740-783-3203; 800-446-4804
support.servingeverohioan.org<http://support.servingeveryohioan.org/>
servingeveryohioan.org<http://servingeveryohioan.org/>
library.ohio.gov<http://library.ohio.gov/>

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