[SEO-Updates] Resolved: Issue with New Holds

[JMiley at library.ohio.gov]

Good morning.

SirsiDynix has resolved the issue with holds. The OnShelf Items wizard is functioning as normal.

We apologize for the inconvenience.

[cid:image001.png at 01D6EF03.01B9C320]
Jay Miley
Library Customer Services Manager, SEO Service Center
State Library of Ohio
40780 Marietta Road, Caldwell, Ohio 43724
Phone: 1-877-552-4262
Fax: 1-800-446-4804
servingeveryohioan.org



From: SEO-Updates <seo-updates-bounces at lists.oplin.org> On Behalf Of JMiley at library.ohio.gov
Sent: Tuesday, January 19, 2021 8:36 AM
To: seo-updates at lists.oplin.org
Subject: [SEO-Updates] Issue with New Holds
Importance: High

[cid:image003.jpg at 01D6EF03.01B4E120]

Good morning, everyone.

SEO has been notified that there is an issue with new holds. When holds are placed through WorkFlows or Enterprise, they are not appearing on the OnShelf Items list. SirsiDynix has been made aware of this issue and is looking into it.

Your users' holds will not be lost during this period. Once the issue is corrected, they will appear on the OnShelf Items list.


Cheers,

[cid:image004.png at 01D6EF03.01B9C320]
Jay Miley
Library Customer Services Manager, SEO Service Center
State Library of Ohio
40780 Marietta Road, Caldwell, Ohio 43724
Phone: 1-877-552-4262
Fax: 1-800-446-4804
servingeveryohioan.org<http://servingeveryohioan.org/>





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