[SEO-Updates] WorkFlows Indexing, Hat Wrapper, Record Locked Errors - THURSDAY UPDATE

Thu Jun 24 09:43:30 EDT 2021

Good Morning SEO Members,

All maintenance and indexing tasks completed successfully this morning and there were NO errors in the reporting logs.  SEO and SirsiDynix are continuing to monitor these tasks and will notify the listserv if any issues arise.

Please continue notify SEO if you encounter any related issues.

Best regards,
SEO Team

Michael Postlethwait
Information Technology, IT Department
State Library of Ohio
SEO Service Center
40780 Marietta Road, Caldwell, Ohio 43724
Phone:  740-783-5705; 1-877-552-4262
Fax: 740-783-3203; 800-446-4804
support.servingeverohioan.org<http://support.servingeveryohioan.org/>
servingeveryohioan.org<http://servingeveryohioan.org/>
library.ohio.gov<http://library.ohio.gov/>

[end]
[cid:image001.jpg at 01D768DD.61B286F0]

[Description: Facebook logo - links to the State LIbrary of Ohio's facebook page]<http://www.facebook.com/people/StateLibraryof-Ohio/100000063363765>  [Description: Twitter logo - links to the State Library of Ohio's Twitter page] <https://twitter.com/seolibraryctr>   [Description: Blog logo - Links to the State Library of Ohio's blog] <http://library.ohio.gov/blog/>   [cid:image009.png at 01CFFE98.4EA84B50] <http://pinterest.com/SEOLibraryCtr/>   [YouTube Videos] <http://youtube.com/SEOLibrary>
Share Your Story<http://library.ohio.gov/state-librarian/share-your-story> by telling us how a
State Library service or resource helped
you or your library.
[cid:image007.jpg at 01D768DD.61B286F0]

From: SEO-Updates <seo-updates-bounces at lists.oplin.org> On Behalf Of mpost at library.ohio.gov
Sent: Wednesday, June 23, 2021 8:36 AM
To: seo-updates at lists.oplin.org
Subject: [SEO-Updates] WorkFlows Indexing, Hat Wrapper, Record Locked Errors - WEDNESDAY UPDATE

Good Morning SEO Members,

All maintenance and indexing tasks have completed successfully this morning; however, there were some anomalies in the reporting logs.  Please notify SEO if you encounter any heading key related errors.

Best regards,
SEO Team

Michael Postlethwait
Information Technology, IT Department
State Library of Ohio
SEO Service Center
40780 Marietta Road, Caldwell, Ohio 43724
Phone:  740-783-5705; 1-877-552-4262
Fax: 740-783-3203; 800-446-4804
support.servingeverohioan.org<http://support.servingeveryohioan.org/>
servingeveryohioan.org<http://servingeveryohioan.org/>
library.ohio.gov<https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7C40e2c2725b8b4b7508d008d936437dae%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637600485770066100%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=uf56EcGZcfWrfIrGxvQK50xNVJ7lH48Liyc0MiaDKKs%3D&reserved=0>

[end]
[cid:image001.jpg at 01D768DD.61B286F0]

[Description: Facebook logo - links to the State LIbrary of Ohio's facebook page]<https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Fpeople%2FStateLibraryof-Ohio%2F100000063363765&data=04%7C01%7Cmpost%40library.ohio.gov%7C40e2c2725b8b4b7508d008d936437dae%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637600485770076056%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=2e5ojWSGAZEILTVYa35oNDfgbDNWjhs0IS4oIDq0Lgc%3D&reserved=0>  [Description: Twitter logo - links to the State Library of Ohio's Twitter page] <https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Fseolibraryctr&data=04%7C01%7Cmpost%40library.ohio.gov%7C40e2c2725b8b4b7508d008d936437dae%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637600485770076056%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=MpTqtwqPcqVyP5N4OKcM6rTtixD%2FYv%2BIofejgHCjR00%3D&reserved=0>   [Description: Blog logo - Links to the State Library of Ohio's blog] <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2Fblog%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7C40e2c2725b8b4b7508d008d936437dae%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637600485770076056%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=pQ%2F5XSV%2FUsVtqrYLaclvC4LPy2q9OGOR6HPv4%2B3jBrA%3D&reserved=0>   [cid:image009.png at 01CFFE98.4EA84B50] <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fpinterest.com%2FSEOLibraryCtr%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7C40e2c2725b8b4b7508d008d936437dae%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637600485770086015%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=tFHun4JzfWZQ4N405xe4OpqNTwU04%2BloEXwaUOu2dqo%3D&reserved=0>   [YouTube Videos] <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fyoutube.com%2FSEOLibrary&data=04%7C01%7Cmpost%40library.ohio.gov%7C40e2c2725b8b4b7508d008d936437dae%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637600485770086015%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Wyzq5ySkXYDd7iRmkEjUXgSB6dSybKEKmbsZoGYbuJY%3D&reserved=0>
Share Your Story<https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2Fstate-librarian%2Fshare-your-story&data=04%7C01%7Cmpost%40library.ohio.gov%7C40e2c2725b8b4b7508d008d936437dae%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637600485770095972%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=CuZsRBfCX018za7az4%2FbIDz9ch%2BofGdvrXfavUq7DI0%3D&reserved=0> by telling us how a
State Library service or resource helped
you or your library.
[cid:image007.jpg at 01D768DD.61B286F0]

From: SEO-Updates <seo-updates-bounces at lists.oplin.org<mailto:seo-updates-bounces at lists.oplin.org>> On Behalf Of mpost at library.ohio.gov<mailto:mpost at library.ohio.gov>
Sent: Tuesday, June 22, 2021 5:21 PM
To: seo-updates at lists.oplin.org<mailto:seo-updates at lists.oplin.org>
Subject: [SEO-Updates] WorkFlows Indexing, Hat Wrapper, Record Locked Errors - UPDATE

Good Afternoon SEO Members,

The indexing problem has been resolved but we are still going to continue monitoring any errors and will keep everyone updated tomorrow.  Thanks again for everyone's patience as we work to get this resolved.

Best Regards,

Michael Postlethwait
Information Technology, IT Department
State Library of Ohio
SEO Service Center
40780 Marietta Road, Caldwell, Ohio 43724
Phone:  740-783-5705; 1-877-552-4262
Fax: 740-783-3203; 800-446-4804
support.servingeverohioan.org<http://support.servingeveryohioan.org/>
servingeveryohioan.org<http://servingeveryohioan.org/>
library.ohio.gov<https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7C40e2c2725b8b4b7508d008d936437dae%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637600485770095972%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=3%2FPyaHJpn3%2B98HUekMXJToY7XlSMo16z1QduNqrdMCk%3D&reserved=0>

[end]
[cid:image001.jpg at 01D768DD.61B286F0]

[Description: Facebook logo - links to the State LIbrary of Ohio's facebook page]<https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Fpeople%2FStateLibraryof-Ohio%2F100000063363765&data=04%7C01%7Cmpost%40library.ohio.gov%7C40e2c2725b8b4b7508d008d936437dae%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637600485770105926%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=GSlEnVN63eURjp%2F9nDqnOWwLFC8ksql4g4Vfb9L14p0%3D&reserved=0>  [Description: Twitter logo - links to the State Library of Ohio's Twitter page] <https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Fseolibraryctr&data=04%7C01%7Cmpost%40library.ohio.gov%7C40e2c2725b8b4b7508d008d936437dae%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637600485770105926%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=v4I6I5XHHPup93Lvcs3TYVP4EPVAWbpKiVyi4evycjM%3D&reserved=0>   [Description: Blog logo - Links to the State Library of Ohio's blog] <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2Fblog%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7C40e2c2725b8b4b7508d008d936437dae%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637600485770115880%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=s4nh4cDN8nmnIJZPyTr1YTKr%2B4hSs6x22Md5lLW9lzc%3D&reserved=0>   [cid:image009.png at 01CFFE98.4EA84B50] <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fpinterest.com%2FSEOLibraryCtr%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7C40e2c2725b8b4b7508d008d936437dae%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637600485770115880%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=xH7LIhrXBgDszq4osJp2ELd07RF5GU8P2S%2B%2Biz1DzHs%3D&reserved=0>   [YouTube Videos] <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fyoutube.com%2FSEOLibrary&data=04%7C01%7Cmpost%40library.ohio.gov%7C40e2c2725b8b4b7508d008d936437dae%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637600485770115880%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=wSaoDtczyR928%2FnRJYZMZ2e5QQFgEn1upliaCSqzpeE%3D&reserved=0>
Share Your Story<https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2Fstate-librarian%2Fshare-your-story&data=04%7C01%7Cmpost%40library.ohio.gov%7C40e2c2725b8b4b7508d008d936437dae%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637600485770125842%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=i3LVjJLXD8Uc72RpBZSIP1fSWv%2FhBvUyaI0%2B75pMeIE%3D&reserved=0> by telling us how a
State Library service or resource helped
you or your library.
[cid:image007.jpg at 01D768DD.61B286F0]

From: SEO-Updates <seo-updates-bounces at lists.oplin.org<mailto:seo-updates-bounces at lists.oplin.org>> On Behalf Of mpost at library.ohio.gov<mailto:mpost at library.ohio.gov>
Sent: Tuesday, June 22, 2021 1:08 PM
To: seo-updates at lists.oplin.org<mailto:seo-updates at lists.oplin.org>
Subject: [SEO-Updates] WorkFlows Indexing, Hat Wrapper, Record Locked Errors

[cid:image002.jpg at 01D48731.708A0DF0]

Greetings SEO Members,

We are currently experiencing an indexing problem in Symphony WorkFlows where certain titles cannot be accessed, checked out, and/or searched.  You may receive such errors as

  *   Hat wrapper error
  *   Heading keys need to be indexed first
  *   Bibliographic record is locked for text update

SirsiDynix is aware of this indexing issue and is currently working on re-indexing these titles.  We will notify everyone via the listserv once the problem has been corrected.  Thanks to everyone who has reported these issues by calling and creating tickets.

Regards,

Michael Postlethwait
Information Technology, IT Department
State Library of Ohio
SEO Service Center
40780 Marietta Road, Caldwell, Ohio 43724
Phone:  740-783-5705; 1-877-552-4262
Fax: 740-783-3203; 800-446-4804
support.servingeverohioan.org<http://support.servingeveryohioan.org/>
servingeveryohioan.org<http://servingeveryohioan.org/>
library.ohio.gov<https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7C40e2c2725b8b4b7508d008d936437dae%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637600485770125842%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=9erQo2cnMijR8mXyl0Aq1o8D9q7gI3mK2stegZ%2B%2FDyo%3D&reserved=0>

[end]
[cid:image001.jpg at 01D768DD.61B286F0]

[Description: Facebook logo - links to the State LIbrary of Ohio's facebook page]<https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Fpeople%2FStateLibraryof-Ohio%2F100000063363765&data=04%7C01%7Cmpost%40library.ohio.gov%7C40e2c2725b8b4b7508d008d936437dae%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637600485770135794%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=YSjQL4mX3ylbhEGn5ud6r2N6OEUlroCAJgjn6VYWElI%3D&reserved=0>  [Description: Twitter logo - links to the State Library of Ohio's Twitter page] <https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Fseolibraryctr&data=04%7C01%7Cmpost%40library.ohio.gov%7C40e2c2725b8b4b7508d008d936437dae%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637600485770135794%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=YlYcmXCoSdQY%2FlTuaS5nvPP7sPZSgDGZo0uYqyd0F14%3D&reserved=0>   [Description: Blog logo - Links to the State Library of Ohio's blog] <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2Fblog%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7C40e2c2725b8b4b7508d008d936437dae%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637600485770145750%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=QE5XQkjG9mAhhro6W9SyWFZQQnIX9WAS9GJd8v%2F5uYI%3D&reserved=0>   [cid:image009.png at 01CFFE98.4EA84B50] <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fpinterest.com%2FSEOLibraryCtr%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7C40e2c2725b8b4b7508d008d936437dae%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637600485770145750%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=A0zqvA0IdcSa3ELl2MLwht6ZF9glT2GjnND1M2bFQ1U%3D&reserved=0>   [YouTube Videos] <https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fyoutube.com%2FSEOLibrary&data=04%7C01%7Cmpost%40library.ohio.gov%7C40e2c2725b8b4b7508d008d936437dae%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637600485770155708%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=oOG8hZaEUFeZygCfx6xzNSkj5sfq2BVOwN%2BKtafs3bg%3D&reserved=0>
Share Your Story<https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2Fstate-librarian%2Fshare-your-story&data=04%7C01%7Cmpost%40library.ohio.gov%7C40e2c2725b8b4b7508d008d936437dae%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637600485770155708%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=EyZNjQQ2Lv%2F8sE1zcTpRxfLsw55uUNBhUHRZ1Go2tp8%3D&reserved=0> by telling us how a
State Library service or resource helped
you or your library.
[cid:image007.jpg at 01D768DD.61B286F0]

CAUTION: This is an external email and may not be safe. If the email looks suspicious, please do not click links or open attachments and forward the email to csc at ohio.gov <mailto:csc at ohio.gov> or click the Phish Alert Button if available.
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