[SEO-Updates] Enterprise and SEO Libraries App - Digital Content (eRC) Authentication Error

mpost at library.ohio.gov mpost at library.ohio.gov
Mon Nov 22 10:48:32 EST 2021


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Greetings SEO Members,

OverDrive recently released an updated API to change the workflow on how patrons checkout eRC (digital) material.  With these new widgets, the patrons will be presented with the format selection after successful checkout as shown below:

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Some libraries are experiencing the message "unable to authenticate" when trying to download content on both the SEO Libraries app and Enterprise.  We are working with SirsiDynix now to get these issues resolved.

Regards,

Michael Postlethwait
Application and Integrations Specialist
State Library of Ohio
SEO Service Center
40780 Marietta Road, Caldwell, Ohio 43724
Phone:  740-783-5705; 1-877-552-4262
Fax: 740-783-3203; 800-446-4804
support.servingeverohioan.org<http://support.servingeveryohioan.org/>
servingeveryohioan.org<http://servingeveryohioan.org/>
library.ohio.gov<http://library.ohio.gov/>

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[Description: Facebook logo - links to the State LIbrary of Ohio's facebook page]<http://www.facebook.com/people/StateLibraryof-Ohio/100000063363765>  [Description: Twitter logo - links to the State Library of Ohio's Twitter page] <https://twitter.com/seolibraryctr>   [Description: Blog logo - Links to the State Library of Ohio's blog] <http://library.ohio.gov/blog/>   [cid:image006.png at 01D7D581.92CCED00] <http://pinterest.com/SEOLibraryCtr/>   [YouTube Videos] <http://youtube.com/SEOLibrary>
Share Your Story<http://library.ohio.gov/state-librarian/share-your-story> by telling us how a
State Library service or resource helped
you or your library.
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Michael Postlethwait
Application and Integrations Specialist
State Library of Ohio
SEO Service Center
40780 Marietta Road, Caldwell, Ohio 43724
Phone:  740-783-5705; 1-877-552-4262
Fax: 740-783-3203; 800-446-4804
support.servingeverohioan.org<http://support.servingeveryohioan.org/>
servingeveryohioan.org<http://servingeveryohioan.org/>
library.ohio.gov<http://library.ohio.gov/>

[end]
[cid:image001.jpg at 01D7D581.92CCED00]

[Description: Facebook logo - links to the State LIbrary of Ohio's facebook page]<http://www.facebook.com/people/StateLibraryof-Ohio/100000063363765>  [Description: Twitter logo - links to the State Library of Ohio's Twitter page] <https://twitter.com/seolibraryctr>   [Description: Blog logo - Links to the State Library of Ohio's blog] <http://library.ohio.gov/blog/>   [cid:image006.png at 01D7D581.92CCED00] <http://pinterest.com/SEOLibraryCtr/>   [YouTube Videos] <http://youtube.com/SEOLibrary>
Share Your Story<http://library.ohio.gov/state-librarian/share-your-story> by telling us how a
State Library service or resource helped
you or your library.
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