[SEO-Updates] Patron Point Update: Courtesy & Autorenewal Notices

[JMiley at library.ohio.gov]

Hello all -

Beginning October 26, 2022, SEO will begin using the Patron Point service to send Courtesy & Autorenewal notices. Like hold and overdue notices, the notices will be branded with your library logo and have links to your webpage and My Account.

Sample courtesy notice e-mail: https://seooh.patronpoint.com/email/view/633ac4aa1fdcd982011101
Courtesy notice SMS: ***<first name>, you have library items due soon at <library name>. View your account at seolib.cc/<library code>***

Sample autorenewal notice: https://seooh.patronpoint.com/email/view/63454e0a8e97e692079383
Autorenewal SMS: ***<first name>, you have library items that renewed automatically. View your account at seolib.cc/<library code>***

In the past, these notices were sent to any library user with an e-mail on file regardless of notification preference. With the move to Patron Point, only library users with EMAIL, SMS, or SMS_EMAIL notification preference will receive these notices.

Cheers,

The SEO Team<https://servingeveryohioan.org/meet-our-team/>


[cid:image001.png at 01D8E2D7.267382E0]
Jay Miley
Customer Service & Library System Manager
SEO Service Center
State Library of Ohio
40780 Marietta Road, Caldwell, Ohio 43724
Phone: 1-877-552-4262
Fax: 1-800-446-4804
servingeveryohioan.org

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.oplin.org/pipermail/seo-updates/attachments/20221018/433338b5/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 43829 bytes
Desc: image001.png
URL: <http://lists.oplin.org/pipermail/seo-updates/attachments/20221018/433338b5/attachment.png>