[SEO-Updates] Open Office Hour Recording & October Meeting Info

[JMiley at library.ohio.gov]

[Text  Description automatically generated with medium confidence]

Hello, all!

September Review
Here is the link to September's Open Office Hour discussion about the Manage Hold Shelf Wizard: https://my.nicheacademy.com/seo/course/53733

While we had no questions after the meeting, we were asked afterwards "What do we do with items that we cannot find on our hold shelf?"

  1.  Contact the patron to ensure they did not get the item without it being checked out.
  2.  Check your shelves for the item, in case it got shelved.
  3.  Contact the owning library (if not your item) to have them check their shelves. If it is not on their shelves, ask that them to check it out to their MISSING user. If your own item, check it out to your MISSING user.

October Open Office Hours
The SEO Team will be doing a presentation on Creating Serial Controls will be on Monday, October 24 at 2 pm. Afterward, the team will be available for any questions you may have about WorkFlows, Delivery, and BlueCloud Analytics.

Here is the meeting information:

Microsoft Teams meeting
Join on your computer, mobile app or room device
Click here to join the meeting<https://teams.microsoft.com/l/meetup-join/19%3ameeting_NzUxYzFmMmMtZGZiYy00MjkwLWJhNjYtMjAwNzljMjUwNThj%40thread.v2/0?context=%7b%22Tid%22%3a%2250f8fcc4-94d8-4f07-84eb-36ed57c7c8a2%22%2c%22Oid%22%3a%22cd941aef-17e7-4e1c-8ea4-8de53274beab%22%7d>
Meeting ID: 280 236 619 404
Passcode: 3HceVa
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Join with a video conferencing device
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Video Conference ID: 118 823 228 8
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Or call in (audio only)
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Phone Conference ID: 232 944 423#
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Have a great weekend,

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Jay Miley
Customer Service & Library System Manager
SEO Service Center
State Library of Ohio
40780 Marietta Road, Caldwell, Ohio 43724
Phone: 1-877-552-4262
Fax: 1-800-446-4804
servingeveryohioan.org

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