[SEO-Updates] Resolved: Symphony WorkFlows Network Interruption

[JMiley at library.ohio.gov]

SirsiDynix has rectified the issue and WorkFlows, the online catalog, and SIP services are working again.

The SEO Team appreciates everyone for their patience during this outage.

Cheers,


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Jay Miley
Customer Service & Library System Manager
SEO Service Center
State Library of Ohio
40780 Marietta Rd
Caldwell, OH 43724
Tel: 877-552-4262
jmiley at library.ohio.gov<mailto:jmiley at library.ohio.gov>
servingeveryohioan.org<http://servingeveryohioan.org/>



From: SEO-Updates <seo-updates-bounces at lists.oplin.org> On Behalf Of JMiley--- via SEO-Updates
Sent: Thursday, December 19, 2024 7:07 PM
To: SEO Updates <seo-updates at lists.oplin.org>
Subject: [SEO-Updates] Symphony WorkFlows Network Interruption
Importance: High

[cid:image003.jpg at 01DB524D.64B64D70]

Good evening, everyone.

SirsiDynix is reporting a network interruption at their Atlanta facility which host SEO's Symphony WorkFlows. Because of this interruption, libraries have lost connection to WorkFlows, the online catalog is presenting inaccurate results, and SIP services (Libby, Hoopla) are not working.

SirsiDynix engineers are currently investigating this issue. Once the issue has been resolved, we will send an update to this listserv.

Thank you to everyone for your patience and for those who reported the issue.



[cid:image002.png at 01DB524D.64B64D70]

Jay Miley
Customer Service & Library System Manager
SEO Service Center
State Library of Ohio
40780 Marietta Rd
Caldwell, OH 43724
Tel: 877-552-4262
jmiley at library.ohio.gov<mailto:jmiley at library.ohio.gov>
servingeveryohioan.org<http://servingeveryohioan.org/>





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