[OPLINLIST] Conflict, No Problem! Workshop--Now available at Newark PL via videoconference
Terry Mullins, SOLO
mullinte@oplin.org
Fri, 30 Apr 2004 14:36:00 -0400
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Conflict, No Problem! Workshop
Learn some new ideas and attitudes you can use to deal with conflict with
patrons, students, even your fellow employees (and supervisor).
If you don't like to be yelled at, you'll love this workshop! Soothing the
stresses of your internal and external conflicts begins with knowing your
boundaries and
knowing what to say ... and when to say it. This presentation includes the
one, most magical question that you can ask anyone during a conflict that
will stop his or her disturbing behavior quickly! Imagine that!
Speaker: Andrew Sanderbeck
Participants: All library staff
Prerequisites: A smile, strong desire to learn in a safe environment. Casual
dress encouraged.
Where: SEO Library Center, 40780 SR 821, Caldwell, OH 43724
When: 9:30 a.m. - 4:00 p.m., Thursday, June 10
Sponsor: SOLO Regional Library System
This program is sponsored in part through an Institute of Museum and Library
Services LSTA grant awarded by the State Library of Ohio
For more information, and to register for the Caldwell location , visit:
http://cemall.solorls.org/events.cfm?ID=600
Register for the Newark Public Library location at:
http://cemall.solorls.org/events.cfm?ID=604
For more information, contact:
Terry Mullins
Executive Director
SOLO Regional Library System
40774 State Route 821
Caldwell, OH 43274
phone: 740-783-SOLO
fax: 740-783-0403
cell: 740-336-0059
e-mail: mullinte@oplin.org
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<DIV><FONT size=3D4><FONT color=3D#0000ff>Conflict, No Problem!=20
Workshop</FONT><BR></FONT><SPAN class=3D140043318-30042004><FONT =
face=3DArial=20
color=3D#0000ff> </FONT></SPAN></DIV>
<DIV><SPAN class=3D140043318-30042004> </SPAN>Learn some new ideas =
and=20
attitudes you can use to deal with conflict with patrons, students, even =
your=20
fellow employees (and supervisor).<BR><BR>If you don't like to be yelled =
at,=20
you'll love this workshop! Soothing the stresses of your internal and =
external=20
conflicts begins with knowing your boundaries and<BR>knowing what to say =
... and=20
when to say it. This presentation includes the one, most magical =
question=20
that you can ask anyone during a conflict that will stop his or her =
disturbing=20
behavior quickly! Imagine that!<BR></DIV><FONT color=3D#0000ff></FONT>
<P><FONT color=3D#0000ff>Speaker: <FONT color=3D#000000>Andrew=20
Sanderbeck</FONT></FONT></P>
<P><FONT color=3D#0000ff>Participants:</FONT> All library =
staff<BR><BR><FONT=20
color=3D#0000ff>Prerequisites:</FONT> A smile, strong desire to learn in =
a safe=20
environment. Casual dress encouraged.</P>
<P><FONT color=3D#0000ff>Where: </FONT><FONT color=3D#000000>SEO =
Library=20
Center, 40780 SR 821, Caldwell, OH 43724</FONT></P>
<P><FONT color=3D#0000ff>When: </FONT><FONT color=3D#000000>9:30 =
a.m. - 4:00=20
p.m., Thursday, June 10</FONT></P>
<DIV><FONT color=3D#000000><FONT color=3D#0000ff>Sponsor: =
</FONT><FONT=20
color=3D#000000>SOLO Regional Library System</FONT></DIV><FONT =
face=3DArial=20
color=3D#0000ff></FONT>
<P><BR></FONT>This program is sponsored in part through an Institute of =
Museum=20
and Library Services LSTA grant awarded by the State Library of=20
Ohio<BR><BR><FONT color=3D#0000ff size=3D4>For more information, and to=20
register<SPAN class=3D140043318-30042004><FONT face=3DArial =
size=3D3> =20
<STRONG>for the Caldwell location</STRONG> </FONT></SPAN>,=20
visit: </FONT><A =
href=3D"http://cemall.solorls.org/events.cfm?ID=3D600"=20
target=3D_blank><FONT color=3D#0000ff=20
size=3D4>http://cemall.solorls.org/events.cfm?ID=3D600</FONT></A><SPAN=20
class=3D140043318-30042004><FONT face=3DArial =
color=3D#0000ff> </FONT></SPAN></P>
<P><SPAN class=3D140043318-30042004><FONT face=3DArial><FONT=20
color=3D#ff00ff><STRONG>Register for the Newark Public Library location =
at: =20
</STRONG></FONT><A =
href=3D"http://cemall.solorls.org/events.cfm?ID=3D604"><FONT=20
color=3D#ff00ff><STRONG>http://cemall.solorls.org/events.cfm?ID=3D604</ST=
RONG></FONT></A></FONT></SPAN></P>
<P><SPAN class=3D140043318-30042004> </SPAN><BR>For more =
information,=20
contact:<BR><BR>Terry Mullins<BR>Executive Director<BR>SOLO Regional =
Library=20
System<BR>40774 State Route 821<BR>Caldwell, OH 43274<BR>phone: =20
740-783-SOLO<BR>fax: 740-783-0403<BR>cell: =
740-336-0059<BR>e-mail: mullinte@oplin.org </P></BODY></HTML>
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