[OPLINLIST] Home Bound Deliveries- Policy

[Anne Rhodes]

We don't do personal home deliveries but we have a books by mail program.
Our program is limited to people who are permanently homebound for some
reason. We qualify people over the phone and usually take their word for
the fact that they can not physically come into the library.
One stipulation of our program is that they surrender their old library
card and are issued a new one, which we keep at our office. They can use
their card number to utilize our e-resources but lose the option of
coming into the library on their own.
I feel like this stipulation is rather harsh, but it seems to ensure that
only people who are truly unable to come to the library will enroll.

We don't have a true limit of items but usually only send what will fit in
our mailing bags. That's about 8 to 10 books or probably 15 dvds (our
max/card.) We will also send audiobooks and cds and I even have one woman
who signs up for our adult craft programs and I send them to her in the
mailing pouch when they're available.

Hope this helps.

Anne Rhodes, Outreach Librarian
MRCPL

On Fri, Dec 18, 2020 at 10:14 AM Mary Ball via OPLINLIST <
oplinlist at lists.oplin.org> wrote:

> Hello-
>
> I have been tasked to write a Home Bound policy for my library.  Currently
> we have a 'basic' model set up.
> We want to 'tighten' it up a bit- perhaps limiting who qualifies for Home
> Bound:  Age? Disabilities?  Illnesses?
>
> What are your criteria for those who qualify for Home Bound?
> Do your clients/patrons/customers fill out an application?
> Do you limit the number of materials that are checked out for them?
> What happens if you attempt a delivery and the recipient isn't available
> to collect them?
> (I'm asking this because I deliver to a senior facility at a set date and
> time and some clients
> forget and don't show up).
>
> Are there any other factors I should consider?
>
> Thanks in advance.
>
> Mary Kay Ball
> Barberton Public Library
> 602 West Park Ave
> Barberton, OH 44203
> 330-745-1194 (Ext. 1444 for Voice Mail)
>
>
>
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