[OPLINLIST] Difficulties with Windows 10 and an older label printer

[Chad Neeper]

I'm not specifically familiar with Godex printers myself, but with
non-mainstream printers like that, you'll almost certainly need to go to
the manufacturer and get printer drivers that are compatible with Windows
10. Ideally, you'll be able to find the manufacturer's website and they
will have the drivers readily available from there.

A quick Google search turns up the Godex website:
https://www.godexintl.com/

A quick look around tells me that you'll probably end up needing to contact
their Support; it doesn't look like the drivers for your model are readily
available via the website.

Definitely do *NOT* just try to download/use drivers that you find by just
Google-ing for your model of printer unless they are links directly to the
manufacturer's website. There are a lot of websites out there that claim to
have the driver you need..."just download this program to scan your
computer...". That's just begging for trouble; never do that. *Always* go
directly to the manufacturer for any sort of driver.

______________________________
*Chad Neeper*
Senior Systems Engineer

*Level 9 Networks*
740-548-8070 (voice)
866-214-6607 (fax)

*Full IT/Computer consulting services -- Specialized in public libraries*


On Wed, Jan 29, 2020 at 3:45 PM Chapin Longden via OPLINLIST <
oplinlist at lists.oplin.org> wrote:

> We recently upgraded our remaining Windows 7 computers to Windows 10
> workstations, one of which was the computer we use for cataloging items and
> printing spine labels.  Our old, but not that old, Godex EZ-1200, which ran
> fine on Windows 7 is not being detected by Windows 10 when it is plugged in
> and as such cannot be detected when trying to install the device driver.
>
> Has anyone run into this? Is there an easy fix? I'm pretty sure our fiscal
> officer might hang me outside by my big toes if I tell her we need a new
> label printer.
>
> Chapin Longden,
> Reference Librarian
> Henderson Memorial Public Library
> 54 East Jefferson Street
> Jefferson, Ohio 44047
> 440-576-3761
>
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