[OPLINTECH] Potential Computer Vandalism

[Mike Hensel]

OPLINTech Libraries:

 

I've got a situation where one of my patron computers last week booted up
with a Security Manager Screen that basically needed a password to boot from
the hard drive.  We run DeepFreeze on all of the computers.  I eventually
had to get another hard drive sent from Dell.  Last night 5 more computers
displayed the same message.  We lock the computers down with policies as
well.  I have not seen any virus alerts pop up in Symantec.  We run Symantec
Endpoint.  I don't believe we had the bios locked down so the only thing I
can think of is someone logged into the bios and setup an password on access
to the HD which is leaving our machines dead. 

 

Has anyone run across this scenario and is there any easy fixes besides
getting a new hard drive and rebuilding the machine.   I'm trying to
determine if it was a local hack (patron at each machine) or virus.

 

Any help would be appreciated.

 

Mike Hensel

Director, MLIS

London Public Library

20 E. First Street

London, OH 43140

www.mylondonlibrary.org

740-852-9543

Mobile 614-325-1429

 

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