[OPLINLIST] Fwd: Tech in 60 minutes

[Bob Neeper]

A few years ago a staff member held scheduled computer classes, once a week 2 
hour duration.
They covered various topics and were well attended.
Class evaluations were submitted including what other classes were wanted.

Then we added, twice a month,  30 minute walk in classes (for training or PC 
problems), with 3 staff available for 2 hours.
This way, people did not need to repeat classes but got individual attention.
These were not attended quite as well and always a bit scarey, not knowing how 
many would show at the same time.
We added a day or two before sign in to have an idea of what and how many to 
prepare for.

We provided laptops in the meeting room for both programs.

My opinion: Appointments are best. Especially for a limited number of trainers.
    Allows for possible subject preparation by the staff member.

Now, people call and are matched to a staff member to help / train.
Walk-ins are still welcome but it's pot luck.

Along with the above, for years, there has been an informal 'drop it off and 
I'll look at it' option.
There always seems to be a need for this type service.   At least 11 in 2012, 20 
in 2013, and 6 already this year
Usually s/w related sometimes h/w.

When we get new / faster laptops the formal classes may resume.

Email Signature

R. W. (Bob) Neeper
Community Library  <http://sunbury.cool-cat.org>
44 Burrer Dr.Map  <http://maps.google.com/maps?q=40.243961,+-82.863007>
Sunbury, Oh 43074
Tel:  (740)-965-3901

cool-cat.org  <http://info.cool-cat.org>

On 2/20/2014 2:04 PM, Dia Thomas wrote:
>
>
> --------------------------------------------------------------------------------
> *From: *"Dia Thomas" <dia.thomas at barbertonlibrary.org>
> *To: *"oplinlist" <oplinlist at oplin.org>
> *Sent: *Thursday, February 20, 2014 11:33:23 AM
> *Subject: *Tech in 60 minutes
>
> Hello All,
>
> I currently teach computer classes.  But because I am seeing attendance 
> shrink, I am thinking that it is time to explore other ways of teaching.
>
> I am looking for information on how to set-up and run one-on-one computer 
> training sessions.  These sessions would last for an hour and cover basic 
> computer training topics: how to use a mouse, basic Microsoft applications, 
> email, Facebook, Pinterest, internet searching and other basic and social 
> media lessons.
>
> I want to know whether or not appointments are set-up or if it is on a walk-in 
> basis.  How many and what days are the sessions conducted?  What topics are 
> not taught due to time constraints?  Any and all information that will allow 
> me to provide training in a non-classroom setting is appreciated.  TIA-thanks 
> in advance.
>
>
> Dia S. Thomas, MLS
> Audiovisual Librarian
> Barberton Public Library
> 602 West Park Ave.
> Barberton, OH 44203
> Phone: 330-745-1194
> Fax: 330-745-8291
>
>
>
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