[OPLINLIST] Aggressive sales calls

[Sue Provenzale]

A quick check of ReferenceUSA shows that there is a Gold Star Publishing out of Del Ray Beach Florida.  Their Industry Profile reveals that they are a Call Center/Telemarketing Bureau for Publishers. Those aggressive tactics aren't surprising considering that business model. If this is the same caller, their address is listed as 2196 W. Atlantic Ave Delray Beach, FL 33445 (561) 330-4090.  Good luck.

Sue Provenzale
Business Specialist
Westlake Porter Public Library
27333 Center Ridge Rd.
Westlake, Ohio 44145
440-250-5460
Sue.Provenzale at westlakelibrary.org

"If past history was all there was to the game, the richest people would be librarians." Warren Buffett



---- Original Message ----
From: "Anne Lowery" <alowery at seolibraries.org>
Sent: 3/8/2016 4:17:09 PM
To: oplinlist at lists.oplin.org
Subject: [OPLINLIST] Aggressive sales calls

We are getting multiple calls daily (3 times yesterday) from a "David 
Malone" with Gold Star or Goldstar Publishing demanding to speak to "the 
person who buys books." Various staff have taken the call and explained 
to him that I don't take cold sales calls. They are telling me he is 
rude beyond belief. The last gal that took his call is rather 
formidable, but she was really rattled after his call.

Anyone familiar with this salesman or this company? I can't even find a 
clear cut publisher by this name in the U.S. I'd love to contact them 
about Mr. Malone.....  I've instructed staff to go ahead and put him 
through to me the next time he calls. O:-)

Just a heads up....

-- 
Anne Lowery, MLIS
Director
New London Public Library
67 South Main St.
New London, OH  44951
419-929-3981 - phone
419-929-0007 - fax
www.newlondonpubliclibrary.org

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