[OPLINLIST] Aggressive sales calls

[Anne Lowery]

Thanks, Sue. I did see that listing and am wondering if it's the same 
folks. I guess if he calls again, we'll get to the bottom of this. 
Yesterday, he demanded a fax number and my employee was so rattled, she 
gave him the wrong number! If I can confirm this is the company, I will 
file complaints with both the Ohio and Florida Office of Attorney 
General. That worked the last time we had a company that wouldn't take 
no for an answer.

Anne Lowery, MLIS
Director
New London Public Library
67 South Main St.
New London, OH  44951
419-929-3981 - phone
419-929-0007 - fax
www.newlondonpubliclibrary.org

On 3/9/2016 10:22 AM, Sue Provenzale wrote:
> A quick check of ReferenceUSA shows that there is a Gold Star Publishing out of Del Ray Beach Florida.  Their Industry Profile reveals that they are a Call Center/Telemarketing Bureau for Publishers. Those aggressive tactics aren't surprising considering that business model. If this is the same caller, their address is listed as 2196 W. Atlantic Ave Delray Beach, FL 33445 (561) 330-4090.  Good luck.
>
> Sue Provenzale
> Business Specialist
> Westlake Porter Public Library
> 27333 Center Ridge Rd.
> Westlake, Ohio 44145
> 440-250-5460
> Sue.Provenzale at westlakelibrary.org
>
> "If past history was all there was to the game, the richest people would be librarians." Warren Buffett
>
>
>
> ---- Original Message ----
> From: "Anne Lowery" <alowery at seolibraries.org>
> Sent: 3/8/2016 4:17:09 PM
> To: oplinlist at lists.oplin.org
> Subject: [OPLINLIST] Aggressive sales calls
>
> We are getting multiple calls daily (3 times yesterday) from a "David
> Malone" with Gold Star or Goldstar Publishing demanding to speak to "the
> person who buys books." Various staff have taken the call and explained
> to him that I don't take cold sales calls. They are telling me he is
> rude beyond belief. The last gal that took his call is rather
> formidable, but she was really rattled after his call.
>
> Anyone familiar with this salesman or this company? I can't even find a
> clear cut publisher by this name in the U.S. I'd love to contact them
> about Mr. Malone.....  I've instructed staff to go ahead and put him
> through to me the next time he calls. O:-)
>
> Just a heads up....
>