[OPLINLIST] Facilities management software

[dkamnitzer at worthingtonlibraries.org]

Hi Don,

	We have been using Jitbit for our technology helpdesk and our Facilities helpdesk for about 8 months or so. The CLC also uses Jitbit for their technology helpdesk. It really is a great system, and pretty customizable. If you'd like more info let me know and we can answer any questions you might have.

Darren Kamnitzer
Network Administrator

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-----Original Message-----
From: OPLINLIST [mailto:oplinlist-bounces at lists.oplin.org] On Behalf Of Don Yarman
Sent: Wednesday, January 11, 2017 1:41 PM
To: OPLINList <OPLINLIST at lists.oplin.org>
Subject: [OPLINLIST] Facilities management software

I'm interested in hearing your experience with and recommendations for (or against) facilities management software solutions. We are looking to select a system that will allow staff at multiple locations to put in service tickets that we can then prioritize, track time to completion, etc.

                Don Yarman, Deputy Director
                Delaware County District Library
                yarmando at delawarelibrary.org
                740.548.9913 x222

Currently listening to "Dahlgren" by Samuel R. Delaney, and reading "Who Killed Sherlock Holmes?" by Paul Cornell.
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