[OPLINLIST] Outreach Associate position - Ohio

[Sarah Simon]

Job Description
Troy-Miami County Public Library

Job Title: Outreach Associate
Department: Community Engagement Services
Immediate Supervisor: Outreach Manager
Status: Part-time: non-exempt
Benefits: Sick, vacation, and holiday pay; health, vision, life, and dental insurance; employee assistance program; tuition reimbursement and professional development; and membership in the Ohio Public Employees Retirement System.

Job Description
Under the general direction of the Outreach Services Manager, this person will assist patrons on bookmobile as well as in the day-to-day operation of the Outreach Department.  This person will also have a good driving record and will be able to drive the bookmobile.

Responsibilities


  *   Assists patrons in locating appropriate library materials and responds to reference questions. Provides basic information to bookmobile users about collection.
  *   Performs circulation duties.
  *   Assists in the day-to-day operation of the Outreach Department, including shelving and preparing collections.
  *   Drives and maintains the bookmobile and outreach van, keeping them in good working order.
  *   Assists in program preparation as needed. Lead/assist in activities related to summer reading program.
  *   Prepares take and make crafts and other activities as needed.
  *   Prepares home delivery collections and delivers them.
  *   Drives bookmobile on scheduled runs, including some evenings and occasional weekends.
  *   Performs basic cleaning of interior of bookmobile, including sweeping, dusting, and cleaning windows.
  *   Helps with re-stocking bookmobile.


Qualifications


  *   High school diploma or equivalent.  Experience in a library setting and/or completion of some college courses desirable.
  *   Knowledge and abilities necessary to drive the library’s bookmobile; skill at doing preventative maintenance and minor vehicle repairs.
  *   Able to drive bookmobile or other library vehicles.  Has a clean driving record and is insured.
  *   Knowledge of state and local driving laws and regulations.
  *   Knowledge of city and county streets and roads.
*         Must be able to multi-task, prioritize, collaborate, effectively problem solve, be organized, and efficient.
*         Must be able to interpret and respond quickly to new or changed responsibilities and/or situations.

*        Ability to handle confidential information with discretion and remain calm in stressful situations.
*        Excellent computer skills including troubleshooting, using the ILS, MS Office, and the Internet required.
*         Knowledge and appreciation of library materials, including digital services.
*         Excellent interpersonal, communication, budgeting, and analytical skills. A strong service ethic, customer service skills, presentation skills, training skills, leadership, community engagement, and communication skills are essential.
*         Flexible scheduling requirements, able to work some nights and weekends.

*        Ability to meet, speak with, communicate, and work cooperatively and effectively with other library staff, professionals in the field, and patrons.


Physical Demands and Working Conditions

*         Ability to operate standard office equipment, daily.

*         Ability to stand for extended periods of time, occasionally.

*         Ability to lift and move a minimum of 40 pounds, occasionally.

*         Ability to push book trucks with materials on them, occasionally.

*         Ability to perform repeated reaching, bending, climbing and squatting, daily.

*         Ability to work in a team setting.

*         Requires availability for extended hours as needed, including occasional nights and weekends.

*         Requires regular participation and attendance at events and trainings

*         Requires ability to travel to off‐site locations, occasionally.

Position Requirements

*         Attendance and reliability: Demonstrates reliability by arriving to work, meetings and appointments on time and by completing assignments in expected time frames.

*         Customer Service: Strives to maintain positive internal and external customer service relationships.  Represents the library in an appropriate manner when dealing with staff, managers, vendors, contractors, colleagues, and members of the public.

*         Diversity:  Treats others with respect and consideration regardless of their cultural background, status, lifestyle choices, or position.

*         Initiative: Seeks increased responsibilities. Takes independent actions. Asks for and offers help when needed. Displays original thinking and creativity.

  *   Teamwork: Exhibits a willingness to work in a team-oriented environment. Demonstrates pleasant communication skills and supports others in the completion of library operations. Able to deal effectively with confrontational individuals and/or challenging situations.
  *   Organizational Ethics: Maintains a high level of ethics, integrity, and confidentiality. Follows all library policies and procedures.

*         Safety/Security: Observes safety and security procedures. Promptly reports potentially unsafe conditions. Operates and uses equipment and materials properly.  Satisfactory completion of background check.

*         Professional Development: Stays informed of current trends and issues. Exhibits motivation and commitment to improve work related knowledge, skills, productivity, and abilities.


The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by an individual working in this job.  Employees may be requested to perform job‐related tasks other than those specifically presented in this description.
Troy-Miami County Public Library is an Equal Opportunity employer. We recruit and hire the most qualified applicant without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.

Please submit an application, https://www.tmcpl.org/files/Application%20for%20Employment%2011-1-16.pdf, along with a resume and/or a letter of interest to the library or email ssimon at tmcpl.org<mailto:ssimon at tmcpl.org>

Thanks,

Sarah F. Simon
Outreach Services Manager
Troy-Miami County Public Library
419 West Main Street
Troy, Ohio  45373
937-339-0502 ext. 114

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