[OPLINLIST] No-shows at programs

[Jeff Yahraus]

We are having the same issue in Williams County!  We also are having the
same person register 7 different people for every program, then not
showing.
Any help would be greatly appreciated for us too.
Jeff Yahraus

On Wed, Dec 7, 2022 at 2:33 PM Laura Klein via OPLINLIST <
oplinlist at lists.oplin.org> wrote:

> Hello everyone-
>
> We are having a problem with patrons registering for programs and then
> no-showing.  I understand there will be some who are ill and can't come,
> but we recently had 92 people sign up for a Santa's Magical Christmas
> program in the Children's Department, and only 33 attended!
>
> We have tried making reminder calls AND sending reminder emails (not with
> this recent large program, but with others), but that doesn't seem to
> help.  We also offer other events that don't require registration, but some
> just really need reservations.  Anyone have any ideas?
>
> Thank you!
>
> *Laura A. Klein*
>
> Children's Services & Special Projects Manager
>
> Ohio Library Council Certified Library Staff
>
> Massillon Public Library
>
> 208 Lincoln Way East, Massillon, OH  44646
>
> Office phone 330-832-9831, ext. 319
>
> Children's Department Desk ext. 317
>
> Fax:  330-830-2182
>
> *kleinl*a at massillonlibrary.org
>
> www.massillonlibrary.org
>
>
>
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-- 

*Jeffrey A. Yahraus*
Director
Williams County Public Library
107 East High Street
Bryan, OH 43506
jeff at mywcpl.org
www.mywcpl.org
833-633-7323
*This message and any response to it may constitute a public record and
thus may be publicly available to anyone who requests it.*
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