[OPLINTECH] Office of Information Technology Customer Update - June 25, 2004

[Corroto, Vince]

Office of Information Technology Customer Update – June 25, 2004

 

 

Scheduled Maintenance:

 

Tuesday, June 29, 2004; 3:00am – 6:00am

 

OIT network engineers will be performing maintenance on the State of Ohio’s backbone.  No outage is expected.

 

Tuesday, July 6, 2004; 3:00am – 6:00am

 

OIT network engineers will be installing a DS3 card in the RROECN router at the State of Ohio Computer Center.  Customers affected are ODJFS-SOCC, OECN-SOCC Domain Name Server LAN and ODH-246 North High Street.  A 30 minute outage is expected.

 

Completed Maintenance:

 

None.

 

 

Firewall Outage on June 25, 2004:

 

Customers Affected:  RSC, Governor’s Office, Mental Health and Commerce

Outage Start:             Approximately 8:15am

Outage Stop:               Approximately 10:55am

Cause:                        Wall1 was affected by the W32/Korgo that attempts to exploit a buffer overflow vulnerability in the Windows Local Security Authority Service Server (LSASS). 

 

Wall2’s outage was caused by our attempts to resolve the issue with Wall1.  There was an OSPF configuration issue which caused Mental Health’s primary and backup firewall connection to fail.

 

 

 

Domain Name System Procedure:

 

Effective June 11, 2004 all DNS requests that are received in the Network Operations Center, after 4:00pm, Monday through Friday will be processed the next business day.  Any requests received after 4:00pm on Friday will be processed the following business day (Monday) to take effect on Tuesday.

 

 

Non-TCP/IP Protocols:

 

Included in the Office of Information Technology’s Long Range Plan is provide a TCP/IP only ohio.gov backbone.  Our goal is to remove all Non-TCP/IP protocols (DECnet, SNA, IPX, Appletalk, etc.).  OIT network engineers will be contacting agencies, boards and commissions, in the near future, that are still using Non-TCP/IP protocols, to work with them on determining an alternate solution.

 

__________________________________________________ 

 

OIT's Goal:

OIT will leverage Ohio's investment in information technology by implementing exemplary statewide governance in collaboration with its customers.

 

Service Delivery Division's Goal:

Provide customers with a secure, reliable, available, and stable Information Technology environment, incorporating existing and future architectures.

 

Customer Suggestions:

Please send your suggestions for improving our network services to E-mail suggestions at net.state.oh.us Fax 614-644-3349

 

Network Operations Center (NOC):

Voice:  644-0701 (Columbus Calling Area)  or  800-644-0701 (Outside of the Columbus Calling Area) 

E-mail:  noc at net.state.oh.us 

World Wide Web:  www.das.ohio.gov/ITSD/NetworkServices

 

_______________________________________________

 

Vince Corroto

Network Operations Manager

OIT/SDD/Unified Network Services

Voice:  614-466-7133

E-mail: vince.corroto at oit.ohio.gov

 

Service, Support, Solutions for Ohio Government

 

An Equal Opportunity Employer and Provider of ADA Services

 

_______________________________________________

 


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