[OPLINTECH] OPLIN e-mail failure

Mon Mar 9 12:22:26 EDT 2015

Didn't think of that. Some accounts may have been hidden, though. I often
will mark my list membership as unpublished, so my own e-mail wouldn't
necessarily show up. You'd also have to weed out the non-oplin.org
addresses, but that could be done.

______________________________
*Chad Neeper*
Senior Systems Engineer

*Level 9 Networks*
740-548-8070 (voice)
866-214-6607 (fax)

*Full IT/Computer consulting services -- Specialized in libraries and
schools*

On Mon, Mar 9, 2015 at 12:15 PM, Bob Neeper <neeperro at gmail.com> wrote:

>  Glad I'm 'retired'.
>
> Chad's too kind.  My suggestion.
>
> You can get 500 + accounts quickly from the list servers when you log in .
> Probably most active people watch some of the lists.
>
>
>
> R. W. (Bob) Neeper
> (Retired Toledo Scale Engineer & Computer Guy)
>
> Volunteering at:
> Community Library
> 44 Burrer Dr.
> Sunbury, Oh 43074
> Tel:  (740)-965-3901
>
>
>
>
> On 3/9/2015 11:46 AM, Chad Neeper wrote:
>
> Yeah we thought of that to. Figured you won't know the accounts. The only
> thing I could come up with was to post a message on the website asking for
> the directors to get a list of their currently active accounts and forward
> it to you. The 2600 might whittle down a little in the process. Not ideal,
> but something.
>
>   ______________________________
> *Chad Neeper*
> Senior Systems Engineer
>
> *Level 9 Networks*
> 740-548-8070 (voice)
> 866-214-6607 (fax)
>
> *Full IT/Computer consulting services -- Specialized in libraries and
> schools*
>
> On Mon, Mar 9, 2015 at 11:43 AM, Karl Jendretzky <karljendretzky at gmail.com
> > wrote:
>
>> Yeah I'm with you on all those points, and haven't ruled out the idea
>> of a failover mail server. Tricky part is that I know which domains we
>> need from the Barracuda but I don't know the 2600 user accounts.
>>
>> It's not ruled out.
>>
>> Karl Jendretzky
>> IT Manager - Ohio Public Library Information Network
>> (614) 728-1515 <%28614%29%20728-1515>
>> karl at oplin.org
>>
>>
>> On Mon, Mar 9, 2015 at 11:30 AM, Chad Neeper <cneeper at level9networks.com>
>> wrote:
>> > Whaaaat?  You mean you can't turn water into wine? You don't have
>> unlimited
>> > resources? You can't turn base metals into gold? My world has just been
>> > shattered.
>> >
>> > I think probably we all totally understand where you're coming from.
>> > Personally, I greatly appreciate all of the hard work you AND the rest
>> of
>> > the team have done over the years. You all deserve an extra vacation
>> and pay
>> > raise. Or at least a nap.
>> >
>> > From a library point of view, I'm hoping that you set up another mail
>> > server. Big picture, I'd strongly suspect the amount of time and money
>> saved
>> > is worth it vs. each individual library having to deal with it. It
>> stinks
>> > for OPLIN Support, but it's hugely useful, especially for smaller
>> libraries.
>> >
>> > You'll hate this idea too (don't shoot the messenger), but someone
>> suggested
>> > to me just now that perhaps you could set up another mail server in the
>> > short term and re-create the accounts with the understanding that all
>> mail
>> > is gone and this may only be a temporary interim solution. It would be a
>> > huge pia for Support to recreate accounts, but it would go a long way
>> > towards keeping business running at individual libraries. You could
>> still
>> > decide not to continue the service going forward, but it would help
>> reduce
>> > the emergency thrust upon the libraries and allow them to more
>> gracefully
>> > switch to another system.
>> >
>> > Chad
>> > ______________________________
>> > Chad Neeper
>> > Senior Systems Engineer
>> >
>> > Level 9 Networks
>> > 740-548-8070 (voice)
>> > 866-214-6607 (fax)
>> >
>> > Full IT/Computer consulting services -- Specialized in libraries and
>> schools
>> >
>> > On Mon, Mar 9, 2015 at 10:41 AM, Karl Jendretzky <
>> karljendretzky at gmail.com>
>> > wrote:
>> >>
>> >> Well, frankly trying to host mail with limited staff is what got us in
>> >> this spot in the first place. OPLIN is 5 people, and I'm the only
>> >> sysadmin we have. I've been mostly awake since 2:45am on Friday, and
>> >> though I may be overruled at some point I hope that we don't offer
>> >> mail any more. Even when working properly it strains the staff an
>> >> unnecessary amount.
>> >>
>> >> Currently I'm in talks with the mail group with the State of Ohio.
>> >> They work with Microsoft to provide email to state agencies. I'd like
>> >> to have a info sheet we can give to libraries outlining how they can
>> >> move onto the state's mail system, but initial response from the state
>> >> indicates their team might not be able to handle the load. I've got a
>> >> conference call tomorrow morning with the state mail team, and should
>> >> know more after.
>> >>
>> >> -Karl
>> >>
>> >> On Mon, Mar 9, 2015 at 10:30 AM, Chad Neeper <
>> cneeper at level9networks.com>
>> >> wrote:
>> >> > Ouch.  Thanks for the info.
>> >> >
>> >> > That's a sinking feeling when you're in the middle of it and watching
>> >> > the
>> >> > server not do what it's supposed to. I don't wish that feeling on
>> >> > anyone!
>> >> >
>> >> > This is probably early and you may not be ready to announce, but any
>> >> > thoughts to set up another mail server and web front-end available to
>> >> > all
>> >> > libraries, or are you getting out of that game entirely? Knowing that
>> >> > will
>> >> > help to decide what to do.
>> >> >
>> >> > Thanks,
>> >> > Chad
>> >> >
>> >> > ______________________________
>> >> > Chad Neeper
>> >> > Senior Systems Engineer
>> >> >
>> >> > Level 9 Networks
>> >> > 740-548-8070 (voice)
>> >> > 866-214-6607 (fax)
>> >> >
>> >> > Full IT/Computer consulting services -- Specialized in libraries and
>> >> > schools
>> >> >
>> >> > On Mon, Mar 9, 2015 at 10:09 AM, Karl Jendretzky
>> >> > <karljendretzky at gmail.com>
>> >> > wrote:
>> >> >>
>> >> >> Everything besides the Zimbra server is running properly.
>> >> >>
>> >> >> The Zimbra server was running Ubuntu 10, which is reaching end of
>> life
>> >> >> and
>> >> >> needed updated. The server was pushed to Ubuntu 14, and a patch was
>> run
>> >> >> on
>> >> >> Zimbra to bring it up to date, but after the patching finished the
>> 80GB
>> >> >> LDAP
>> >> >> database was corrupted. Attempts to fix the corrupted database
>> failed.
>> >> >> Backups were restored, and a small patch was attempted to bring it
>> up
>> >> >> to
>> >> >> U14, but once again there were LDAP issues. A new Ubuntu 10 mail
>> server
>> >> >> was
>> >> >> built, and the exact version of Zimbra for the backups was
>> installed,
>> >> >> and
>> >> >> the backup data was put in place, but failed. Each step was slightly
>> >> >> different errors.
>> >> >>
>> >> >> My thought is that the Zimbra server went through many updates
>> through
>> >> >> it's life, and at some point some of the data went out of spec just
>> >> >> enough
>> >> >> that it could only ever run on the exact U10 environment that it
>> had.
>> >> >> That
>> >> >> U10 environment no longer exists.
>> >> >>
>> >> >> Zimbra is a nasty beast. It uses many packages, but none are the
>> >> >> repository default packages. All are bundled with Zimbra, and all
>> work
>> >> >> just
>> >> >> the way Zimbra wants them to, meaning that support resources are
>> >> >> sparse.
>> >> >>
>> >> >> The only thing that the Zimbra server was doing was personal email
>> >> >> accounts.
>> >> >>
>> >> >> -Karl Jendretzky
>> >> >>
>> >> >> _______________________________________________
>> >> >> OPLINTECH mailing list
>> >> >> OPLINTECH at lists.oplin.org
>> >> >> http://lists.oplin.org/mailman/listinfo/oplintech
>> >> >>
>> >> >>
>> >> >
>> >> >
>> >> > _______________________________________________
>> >> > OPLINTECH mailing list
>> >> > OPLINTECH at lists.oplin.org
>> >> > http://lists.oplin.org/mailman/listinfo/oplintech
>> >> >
>> >> >
>> >>
>> >>
>> >>
>> >> --
>> >> -Karl
>> >> _______________________________________________
>> >> OPLINTECH mailing list
>> >> OPLINTECH at lists.oplin.org
>> >> http://lists.oplin.org/mailman/listinfo/oplintech
>> >>
>> >
>> >
>> > _______________________________________________
>> > OPLINTECH mailing list
>> > OPLINTECH at lists.oplin.org
>> > http://lists.oplin.org/mailman/listinfo/oplintech
>> >
>> >
>> _______________________________________________
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>>
>>
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