[OPLINTECH] OPLIN e-mail failure

Mon Mar 9 12:34:36 EDT 2015

It seems like lotsa folks have already set up gmail accounts, contacted
their domain host about email, etc., etc. So to avoid confusion, IF we get
a temporary, simple mail server set up, we'd probably ask folks to contact
us and request a temporary account.

---
Stephen

On Mon, Mar 9, 2015 at 12:22 PM, Chad Neeper <cneeper at level9networks.com>
wrote:

> Didn't think of that. Some accounts may have been hidden, though. I often
> will mark my list membership as unpublished, so my own e-mail wouldn't
> necessarily show up. You'd also have to weed out the non-oplin.org
> addresses, but that could be done.
>
>
>
> ______________________________
> *Chad Neeper*
> Senior Systems Engineer
>
> *Level 9 Networks*
> 740-548-8070 (voice)
> 866-214-6607 (fax)
>
> *Full IT/Computer consulting services -- Specialized in libraries and
> schools*
>
> On Mon, Mar 9, 2015 at 12:15 PM, Bob Neeper <neeperro at gmail.com> wrote:
>
>>  Glad I'm 'retired'.
>>
>> Chad's too kind.  My suggestion.
>>
>> You can get 500 + accounts quickly from the list servers when you log in .
>> Probably most active people watch some of the lists.
>>
>>
>>
>> R. W. (Bob) Neeper
>> (Retired Toledo Scale Engineer & Computer Guy)
>>
>> Volunteering at:
>> Community Library
>> 44 Burrer Dr.
>> Sunbury, Oh 43074
>> Tel:  (740)-965-3901
>>
>>
>>
>>
>> On 3/9/2015 11:46 AM, Chad Neeper wrote:
>>
>> Yeah we thought of that to. Figured you won't know the accounts. The only
>> thing I could come up with was to post a message on the website asking for
>> the directors to get a list of their currently active accounts and forward
>> it to you. The 2600 might whittle down a little in the process. Not ideal,
>> but something.
>>
>>   ______________________________
>> *Chad Neeper*
>> Senior Systems Engineer
>>
>> *Level 9 Networks*
>> 740-548-8070 (voice)
>> 866-214-6607 (fax)
>>
>> *Full IT/Computer consulting services -- Specialized in libraries and
>> schools*
>>
>> On Mon, Mar 9, 2015 at 11:43 AM, Karl Jendretzky <
>> karljendretzky at gmail.com> wrote:
>>
>>> Yeah I'm with you on all those points, and haven't ruled out the idea
>>> of a failover mail server. Tricky part is that I know which domains we
>>> need from the Barracuda but I don't know the 2600 user accounts.
>>>
>>> It's not ruled out.
>>>
>>> Karl Jendretzky
>>> IT Manager - Ohio Public Library Information Network
>>> (614) 728-1515 <%28614%29%20728-1515>
>>> karl at oplin.org
>>>
>>>
>>> On Mon, Mar 9, 2015 at 11:30 AM, Chad Neeper <cneeper at level9networks.com>
>>> wrote:
>>> > Whaaaat?  You mean you can't turn water into wine? You don't have
>>> unlimited
>>> > resources? You can't turn base metals into gold? My world has just been
>>> > shattered.
>>> >
>>> > I think probably we all totally understand where you're coming from.
>>> > Personally, I greatly appreciate all of the hard work you AND the rest
>>> of
>>> > the team have done over the years. You all deserve an extra vacation
>>> and pay
>>> > raise. Or at least a nap.
>>> >
>>> > From a library point of view, I'm hoping that you set up another mail
>>> > server. Big picture, I'd strongly suspect the amount of time and money
>>> saved
>>> > is worth it vs. each individual library having to deal with it. It
>>> stinks
>>> > for OPLIN Support, but it's hugely useful, especially for smaller
>>> libraries.
>>> >
>>> > You'll hate this idea too (don't shoot the messenger), but someone
>>> suggested
>>> > to me just now that perhaps you could set up another mail server in the
>>> > short term and re-create the accounts with the understanding that all
>>> mail
>>> > is gone and this may only be a temporary interim solution. It would be
>>> a
>>> > huge pia for Support to recreate accounts, but it would go a long way
>>> > towards keeping business running at individual libraries. You could
>>> still
>>> > decide not to continue the service going forward, but it would help
>>> reduce
>>> > the emergency thrust upon the libraries and allow them to more
>>> gracefully
>>> > switch to another system.
>>> >
>>> > Chad
>>> > ______________________________
>>> > Chad Neeper
>>> > Senior Systems Engineer
>>> >
>>> > Level 9 Networks
>>> > 740-548-8070 (voice)
>>> > 866-214-6607 (fax)
>>> >
>>> > Full IT/Computer consulting services -- Specialized in libraries and
>>> schools
>>> >
>>> > On Mon, Mar 9, 2015 at 10:41 AM, Karl Jendretzky <
>>> karljendretzky at gmail.com>
>>> > wrote:
>>> >>
>>> >> Well, frankly trying to host mail with limited staff is what got us in
>>> >> this spot in the first place. OPLIN is 5 people, and I'm the only
>>> >> sysadmin we have. I've been mostly awake since 2:45am on Friday, and
>>> >> though I may be overruled at some point I hope that we don't offer
>>> >> mail any more. Even when working properly it strains the staff an
>>> >> unnecessary amount.
>>> >>
>>> >> Currently I'm in talks with the mail group with the State of Ohio.
>>> >> They work with Microsoft to provide email to state agencies. I'd like
>>> >> to have a info sheet we can give to libraries outlining how they can
>>> >> move onto the state's mail system, but initial response from the state
>>> >> indicates their team might not be able to handle the load. I've got a
>>> >> conference call tomorrow morning with the state mail team, and should
>>> >> know more after.
>>> >>
>>> >> -Karl
>>> >>
>>> >> On Mon, Mar 9, 2015 at 10:30 AM, Chad Neeper <
>>> cneeper at level9networks.com>
>>> >> wrote:
>>> >> > Ouch.  Thanks for the info.
>>> >> >
>>> >> > That's a sinking feeling when you're in the middle of it and
>>> watching
>>> >> > the
>>> >> > server not do what it's supposed to. I don't wish that feeling on
>>> >> > anyone!
>>> >> >
>>> >> > This is probably early and you may not be ready to announce, but any
>>> >> > thoughts to set up another mail server and web front-end available
>>> to
>>> >> > all
>>> >> > libraries, or are you getting out of that game entirely? Knowing
>>> that
>>> >> > will
>>> >> > help to decide what to do.
>>> >> >
>>> >> > Thanks,
>>> >> > Chad
>>> >> >
>>> >> > ______________________________
>>> >> > Chad Neeper
>>> >> > Senior Systems Engineer
>>> >> >
>>> >> > Level 9 Networks
>>> >> > 740-548-8070 (voice)
>>> >> > 866-214-6607 (fax)
>>> >> >
>>> >> > Full IT/Computer consulting services -- Specialized in libraries and
>>> >> > schools
>>> >> >
>>> >> > On Mon, Mar 9, 2015 at 10:09 AM, Karl Jendretzky
>>> >> > <karljendretzky at gmail.com>
>>> >> > wrote:
>>> >> >>
>>> >> >> Everything besides the Zimbra server is running properly.
>>> >> >>
>>> >> >> The Zimbra server was running Ubuntu 10, which is reaching end of
>>> life
>>> >> >> and
>>> >> >> needed updated. The server was pushed to Ubuntu 14, and a patch
>>> was run
>>> >> >> on
>>> >> >> Zimbra to bring it up to date, but after the patching finished the
>>> 80GB
>>> >> >> LDAP
>>> >> >> database was corrupted. Attempts to fix the corrupted database
>>> failed.
>>> >> >> Backups were restored, and a small patch was attempted to bring it
>>> up
>>> >> >> to
>>> >> >> U14, but once again there were LDAP issues. A new Ubuntu 10 mail
>>> server
>>> >> >> was
>>> >> >> built, and the exact version of Zimbra for the backups was
>>> installed,
>>> >> >> and
>>> >> >> the backup data was put in place, but failed. Each step was
>>> slightly
>>> >> >> different errors.
>>> >> >>
>>> >> >> My thought is that the Zimbra server went through many updates
>>> through
>>> >> >> it's life, and at some point some of the data went out of spec just
>>> >> >> enough
>>> >> >> that it could only ever run on the exact U10 environment that it
>>> had.
>>> >> >> That
>>> >> >> U10 environment no longer exists.
>>> >> >>
>>> >> >> Zimbra is a nasty beast. It uses many packages, but none are the
>>> >> >> repository default packages. All are bundled with Zimbra, and all
>>> work
>>> >> >> just
>>> >> >> the way Zimbra wants them to, meaning that support resources are
>>> >> >> sparse.
>>> >> >>
>>> >> >> The only thing that the Zimbra server was doing was personal email
>>> >> >> accounts.
>>> >> >>
>>> >> >> -Karl Jendretzky
>>> >> >>
>>> >> >> _______________________________________________
>>> >> >> OPLINTECH mailing list
>>> >> >> OPLINTECH at lists.oplin.org
>>> >> >> http://lists.oplin.org/mailman/listinfo/oplintech
>>> >> >>
>>> >> >>
>>> >> >
>>> >> >
>>> >> > _______________________________________________
>>> >> > OPLINTECH mailing list
>>> >> > OPLINTECH at lists.oplin.org
>>> >> > http://lists.oplin.org/mailman/listinfo/oplintech
>>> >> >
>>> >> >
>>> >>
>>> >>
>>> >>
>>> >> --
>>> >> -Karl
>>> >> _______________________________________________
>>> >> OPLINTECH mailing list
>>> >> OPLINTECH at lists.oplin.org
>>> >> http://lists.oplin.org/mailman/listinfo/oplintech
>>> >>
>>> >
>>> >
>>> > _______________________________________________
>>> > OPLINTECH mailing list
>>> > OPLINTECH at lists.oplin.org
>>> > http://lists.oplin.org/mailman/listinfo/oplintech
>>> >
>>> >
>>> _______________________________________________
>>> OPLINTECH mailing list
>>> OPLINTECH at lists.oplin.org
>>> http://lists.oplin.org/mailman/listinfo/oplintech
>>>
>>>
>>
>>
>> _______________________________________________
>> OPLINTECH mailing listOPLINTECH at lists.oplin.orghttp://lists.oplin.org/mailman/listinfo/oplintech
>>
>>
>>
>> _______________________________________________
>> OPLINTECH mailing list
>> OPLINTECH at lists.oplin.org
>> http://lists.oplin.org/mailman/listinfo/oplintech
>>
>>
>>
>
> _______________________________________________
> OPLINTECH mailing list
> OPLINTECH at lists.oplin.org
> http://lists.oplin.org/mailman/listinfo/oplintech
>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.oplin.org/pipermail/oplintech/attachments/20150309/369a32cc/attachment-0001.html>