[OPLINTECH] Windows update

Tue Jul 19 13:04:57 EDT 2016

Kevin,

I used to have this issue all the time with deep freeze and Win 7. In order
to fix the issue, I needed to uninstall deep freeze, then run sfc /scannow.
This usually told me if there was an issue beyond the update.

I fixed the update issue by stopping the update service through
services.msc, then renaming the windows\SoftwareDistribution folder to
Windows\SoftwareDisributionOLD. You can then restart the windows update
service or simply restart the computer. If it's been a few months since the
last update, the process of finding updates may take an hour or so. Below
is a link for a full description of the repair.

http://maximumpcguides.com/windows-7/fix-most-windows-update-problems-in-windows-7/

Hopefully this helps you.

Thanks,
Chris Krumnow
IT Specialist
Defiance Public Library System
Work:419-782-1456
Cell: 419-956-2767
defiancelibrary.org

On Tue, Jul 19, 2016 at 12:41 PM, Kevin Jones <kjones at coshoctonlibrary.org>
wrote:

> Chris,
>
> They do have DeepFreeze installed on them.  I haven't tried the Windows 7
> repair disk and sfc scannow.
>
> Kevin Jones
> Network Admin
> Coshocton Public Library
> 655 Main Street
> Coshocton, OH 43812
> Phone:  740-622-0956
> Fax:  740-622-4331
> coshoctonlibrary.org
>
> On Tue, Jul 19, 2016 at 12:36 PM, Chris Krumnow <
> ckrumnow at defiancelibrary.org> wrote:
>
>> Hello,
>>
>> Did they have Deep Freeze on them?
>>
>> Have you tried the Windows 7 repair disk and sfc /scannow?
>>
>> Thanks,
>> Chris Krumnow
>> IT Specialist
>> Defiance Public Library System
>> Work:419-782-1456
>> Cell: 419-956-2767
>> defiancelibrary.org
>>
>>
>> On Tue, Jul 19, 2016 at 12:08 PM, slewis at worthingtonlibraries.org <
>> slewis at worthingtonlibraries.org> wrote:
>>
>>> We noticed this issue with Windows 7 machines as well. Seeing the amount
>>> of people who have noticed really makes me think Microsoft is crippling
>>> their update services for Windows 7, likely in favor of a Windows 10 push.
>>>
>>>
>>>
>>> Sam Lewis
>>>
>>> Assistant Network Administrator
>>>
>>>
>>> Find *yourself* here.
>>> www.worthingtonlibraries.org
>>>
>>> [image: Description: Description: Description: Description: Description:
>>> Description: Description: cid:3333454742_1542803]
>>>
>>> Worthington Park Library
>>>
>>> 1389 Worthington Centre Drive
>>> Columbus, OH 43085
>>> 614-807-2640
>>>
>>>
>>> *Five-Star Library*   |
>>> http://www.worthingtonlibraries.org/starlibrary
>>>
>>>
>>>
>>> *From:* OPLINTECH [mailto:oplintech-bounces at lists.oplin.org] *On Behalf
>>> Of *Chad Neeper
>>> *Sent:* Tuesday, July 19, 2016 11:00 AM
>>> *To:* Bell, Ken <kbell at akronlibrary.org>
>>> *Cc:* oplintech <oplintech at lists.oplin.org>
>>> *Subject:* Re: [OPLINTECH] Windows update
>>>
>>>
>>>
>>> I just ran into this yesterday afternoon too at one of my libraries.
>>> After several hours, I aborted and didn't fully investigate the issue
>>> because we're replacing the computers in about two months anyway and I was
>>> only trying to make a very minimal effort into fixing a few issues in order
>>> to keep them usable for the next couple of months. I didn't want to waste a
>>> lot of time (money) on them.
>>>
>>>
>>>
>>> As part of the minimal effort, however, I had run a script I have that
>>> fully resets the Windows Update subsystem. That almost always clears up any
>>> and all Windows Update issues. But it this case, it didn't seem to help on
>>> four of the five Win7 Pro computers I was working on. I just figured it was
>>> just part of the garbage that had started to cripple the computers in the
>>> first place. Didn't realize that it was a recent common Thing until Kevin
>>> mentioned it!
>>>
>>>
>>>
>>> In reviewing the MS KB, my script is just the "Manually reset Windows
>>> Update components" section...in automated form. So I guess my response
>>> would be:  The KB Ken mentioned didn't help in my case.
>>>
>>>
>>>
>>> The reason I created the script in the first place, though, is that I've
>>> run into this issue occasionally over the years and I use the script as an
>>> easy/complete fix. (It often also has the benefit of freeing up several GB
>>> of storage space, if you're really tight on space.)
>>>
>>>
>>>
>>>
>>> ______________________________
>>> *Chad Neeper*
>>> Senior Systems Engineer
>>>
>>> *Level 9 Networks*
>>> 740-548-8070 (voice)
>>> 866-214-6607 (fax)
>>>
>>> *Full IT/Computer consulting services -- Specialized in libraries and
>>> schools*
>>>
>>>
>>>
>>> On Tue, Jul 19, 2016 at 10:41 AM, Bell, Ken <kbell at akronlibrary.org>
>>> wrote:
>>>
>>> I just went through this with some lap computers. I ran the tool from
>>> Microsoft to fix it https://support.microsoft.com/en-us/kb/971058.
>>> After I ran the tool on the shutdown button was the advisor that Windows
>>> updates were pending. After it installed those updates, it found and
>>> installed updates normally from the control panel.
>>>
>>>
>>>
>>> *From:* OPLINTECH [mailto:oplintech-bounces at lists.oplin.org] *On Behalf
>>> Of *Kevin Jones
>>> *Sent:* Tuesday, July 19, 2016 10:32 AM
>>> *To:* oplintech <oplintech at lists.oplin.org>
>>> *Subject:* [OPLINTECH] Windows update
>>>
>>>
>>>
>>> Is anyone else having issues with Windows updates?  We have Lab
>>> computers that I have to manually check for Windows updates and they will
>>> stay on Checking for updates for 4-5 hours.  They are all Windows 7
>>> computers.  I have checked all the KB articles that seem to help others and
>>> those patches have already been installed.  I have also tried the Windows
>>> update repair and deleted the Windows update folders but nothing seems to
>>> work.
>>>
>>>
>>>
>>> Does anybody have any ideas?  Maybe Microsoft is trying to push people
>>> to Windows 10.
>>>
>>>
>>>
>>>
>>>
>>> Kevin Jones
>>>
>>> Network Admin
>>>
>>> Coshocton Public Library
>>>
>>> 655 Main Street
>>>
>>> Coshocton, OH 43812
>>>
>>> Phone:  740-622-0956
>>>
>>> Fax:  740-622-4331
>>>
>>> coshoctonlibrary.org
>>>
>>>
>>> _______________________________________________
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>>> OPLINTECH at lists.oplin.org
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>>>
>>>
>>>
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>>>
>>>
>>
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