[OPLINTECH] DeepFreeze not deleting temp files?

[Chad Neeper]

Lynne,

DF is very good at its job, so it shouldn't be allowing things like that
through the cracks. My guess is that whoever set it up has set up a thaw
space for certain things (Windows Updates or user profiles, for instance)
to remain persistent across reboots. If you have Deep Freeze Enterprise (or
Cloud), you can check the Enterprise Console to perhaps see how they're
currently configured and/or adjust them. Point your new IT person towards
the Enterprise Console (and the DF manual if (s)he doesn't have any prior
experience with DF.)

Another possibility is that there is an automated maintenance window
scheduled on a regular basis, possibly even nightly. During the maintenance
window, the computers could be thawing themselves, checking for and
installing updates, then refreezing. This could cause a growth in storage
usage. But again...check the configuration to see if this is occurring.

Improper *use* of DF could potentially also be causing you some issues.
After switching from "thawed" to "frozen" and vice versa, a reboot is
required for the change to take effect. If, for example, a computer is
currently thawed and you mark it as frozen within the DF interface but
don't reboot it, any changes you make will still be persistent until you've
actually rebooted the computer. So changes can be inadvertently retained in
this way. But unless this is happening on a regular basis, I doubt it's the
cause of your temp files constantly growing. But it is worth noting.


Chad

______________________________
*Chad Neeper*
Senior Systems Engineer

*Level 9 Networks*
740-548-8070 (voice)
866-214-6607 (fax)

*Full IT/Computer consulting services -- Specialized in libraries and
schools*

On Tue, Nov 21, 2017 at 4:49 PM, welchly--- via OPLINTECH <
oplintech at lists.oplin.org> wrote:

> Hello colleagues,
>
>
>
> We installed Faronics DeepFreeze a couple of years ago on our public
> computers, with the idea that people could then install any software they
> needed and it would be wiped at the next reboot. We also expected it to
> wipe out temp files, in conjunction with the CASSIE software we use for
> patron printing and time management.
>
>
>
> We are finding that this is not the case. Temp files just grow and grow
> and aren’t deleted unless we thaw the machine and manually run a cleanup
> program. We only have 6 public computers, but running the process once a
> month or so has turned into a huge time sink.
>
>
>
> Have any of you noticed this issue? Is it perhaps a case of improper
> configuration, or did we misunderstand the purpose and scope of DeepFreeze?
> We are running it on Windows 7 stations.
>
>
>
> Any suggestions welcome; we have a new IT consultant and it would be good
> to have some idea of which way to point him, since he didn’t configure our
> system.
>
>
>
> Thanks,
>
>
>
> Lynne Welch – Herrick Memorial Library
>
> 101 Willard Mem. Sq. - Wellington OH 44090
>
> 440-647-2120 <(440)%20647-2120>   <welchly at herrickliboh.org>
>
>
>
> _______________________________________________
> OPLINTECH mailing list
> OPLINTECH at lists.oplin.org
> http://lists.oplin.org/mailman/listinfo/oplintech
>
> *** Does your library's website meet current guidelines and use best
> practices? Get a professional audit:  https://www.oplin.ohio.gov/
> services/audits ***
>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.oplin.org/pipermail/oplintech/attachments/20171121/5e7325e8/attachment.html>