[OPLINTECH] Trouble with DeepFreeze

[Technology Coordinator]

Mindy,

Larry is correct, the thawing and running updates are crucial.  We schedule
regular updates.

I would also ensure that you are using the most up to date version of Deep
Freeze.

Deep Freeze has recommended completely uninstalling Deep Freeze on OS
upgrades to avoid some issues.  I have had a couple of iMacs that I've had
to rebuild after OS upgrades while only thawing the devices.

Mark

Mark Sanzotta

Technology Coordinator

Ashtabula County District Library System | 440-990-2339

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On Mon, Sep 26, 2022 at 10:37 AM Larry Ritchie via OPLINTECH <
oplintech at lists.oplin.org> wrote:

> Any time I've had that issue, usually rebooting them thawed and doing all
> of the various windows patches & firmware/driver updates and then freezing
> again seems to fix it.
>
> [image: photo]
> *Larry Ritchie*
> IT Manager, Tuscarawas County Public Library System
>
> Office: 330.364.4474 ext 235
>
> Cell: 330-983-6941
>
> lritchie at tusclibrary.org
>
> www.tusclibrary.org
> 121 Fair Avenue NW, New Philadelphia, OH 44663
> ------------------------------
> *From:* OPLINTECH <oplintech-bounces at lists.oplin.org> on behalf of Mindy
> Holmes via OPLINTECH <oplintech at lists.oplin.org>
> *Sent:* Monday, September 26, 2022 10:34 AM
> *To:* oplintech at lists.oplin.org <oplintech at lists.oplin.org>
> *Subject:* [OPLINTECH] Trouble with DeepFreeze
>
>
> Has anyone else experienced the sporadic lockup of pcs using DeepFreeze?
> The machines will just randomly lockup while patrons are using them and
> must be rebooted each time.  If you have experienced this and you have
> found a comparable replacement that you would recommend from experience
> using it, that would be greatly appreciated.  Running our public machines
> in a “thawed” state to avoid the issue is not an option for us.
>
>
>
> Thanks,
>
> Mindy Holmes
>
> Mason Public Library (OH)
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