[OPLINTECH] Feedback Requested: Front-Facing Technology Staff & Space

[Chad Neeper]

Joe,
I'd suggest you repost this on OPLINLIST for a much better response. I know
of at least a couple of libraries that might have relevant information for
you, but won't likely see your request because (I'm pretty sure) they don't
actually monitor OPLINTECH.

2 cents,
Chad

______________________________
*Chad Neeper*
Senior Systems Engineer

*Level 9 Networks*
740-548-8070 (voice)
866-214-6607 (fax)

*Full IT/Computer consulting services -- Specialized in public libraries*


On Wed, Jun 7, 2023 at 1:26 PM Joe Dusenbery via OPLINTECH <
oplintech at lists.oplin.org> wrote:

> Howdy OPLIN Tech Community,
>
> Looking for some feedback.
>
> We are discussing a lot about our front-facing technology department (we
> call them Emerging Technologies) and what the future of this department
> looks like. That department has adapted to the changing needs of our
> community several times over the last 5+ years and we are trying to figure
> out how that department might look over the next 5+ years (good luck,
> right?). The major push for this current research is because we are trying
> to figure out how we incorporate their space in a remodel. We don't have a
> makerspace, but we do have some equipment and technology we do programs
> around and share with the public.
>
> At the core, I think we spend the most time helping adults navigate
> changing technologies (usually on their phones, tablets, or computers).
>
> What do you all do? Do you have a public reservable "Makerspace?" Is "Tech
> Help" everyone's responsibility? Primarily someone's responsibility? What
> does your community ask for the most: one-on-one training, classes, an
> introduction to what's new (AI, for instance), miscellaneous programs, etc.
> Do you have staff manage a computer area, or is it unstaffed or spread
> throughout the building?
>
> Any feedback that you can share will be helpful. As we analyze our own
> situation, I'd love to hear what works (or doesn't) for you!
>
> Thanks,
> Joe
>
> Joseph R. Dusenbery, MISST
> IT Director
> Muskingum County Library System
> 220 N 5th Street
> Zanesville, OH 43701
> 740.453.0391, ext. 152
> muskingumlibrary.org
> <http://muskingumlibrary.org/>
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