[Seo-circ] Looking for Ideas: Staff Training Materials

[Christina Stump]

Hi all,

I'm working on drafting a "how to" document that could sit at our circulation desk so that staff can look up common procedures (like registering a user, billing a user, using Enterprise catalog, etc).
Does anyone have a similar document you use at your libraries? Does anyone know if SEO has already created this sort of document? I like the training videos they provide, but don't want staff to have to consult a video while assisting a patron. I found some very old documents for this, but couldn't find anything recent.
Any additional feedback, samples/templates, or suggestions are very welcome.
Thanks!

Christina Stump
Public Services Lead
Loudonville Public Library
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