[SEO-Updates] Resolved: Symphony WorkFlows Network Interruption

[JMiley at library.ohio.gov]

SirsiDynix has reported that the systems are back online.

Thank you to everyone for your patience and for reporting the issue.

Best,



[cid:bc9e4aa2-e164-4170-9a6e-04683691bcaf]



Jay Miley

Customer Service & Library System Manager

SEO Service Center

State Library of Ohio

40780 Marietta Rd

Caldwell, OH 43724

Tel: 877-552-4262

jmiley at library.ohio.gov<mailto:jmiley at library.ohio.gov>

servingeveryohioan.org<http://servingeveryohioan.org/>




________________________________
From: SEO-Updates <seo-updates-bounces at lists.oplin.org> on behalf of JMiley--- via SEO-Updates <seo-updates at lists.oplin.org>
Sent: Monday, April 21, 2025 7:20 PM
To: SEO Updates <seo-updates at lists.oplin.org>
Subject: [SEO-Updates] Symphony WorkFlows Network Interruption


[cid:c2585eb3-de04-4a8a-809c-b6980efef10e]



Good evening, everyone.



SirsiDynix is reporting a network interruption at their Atlanta facility which host SEO’s Symphony WorkFlows. Because of this interruption, libraries have lost connection to WorkFlows, the online catalog is presenting inaccurate results, and SIP services (Libby, Hoopla) are not working.



SirsiDynix engineers are currently investigating this issue. Once the issue has been resolved, we will send an update to this listserv.



Thank you to everyone for your patience and for those who reported the issue.





[cid:5316d7b4-ac78-4227-a8bf-1704a4b42ffd]



Jay Miley

Customer Service & Library System Manager

SEO Service Center

State Library of Ohio

40780 Marietta Rd

Caldwell, OH 43724

Tel: 877-552-4262

jmiley at library.ohio.gov<mailto:jmiley at library.ohio.gov>

servingeveryohioan.org<http://servingeveryohioan.org/>






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