[SEO-Updates] WorkFlows Indexing, Hat Wrapper, Record Locked Errors - TUESDAY UPDATE

[mpost at library.ohio.gov]

Morning SEO Members,



We are still experiencing an indexing problem in Symphony WorkFlows where certain titles cannot be accessed, checked out, and/or searched.  You may receive such errors as



  *   Hat wrapper error
  *   Heading keys need to be indexed first
  *   Bibliographic record is locked for text update



SirsiDynix is aware of the issue and we will notify everyone via the listserv once we have more details.


Regards,



[cid:f8086c9f-ca4e-4f04-b75a-25e88bbd9404]



Michael Postlethwait

Application and Integrations Specialist

State Library of Ohio

SEO Service Center

40780 Marietta Rd.

P.O Box 185

Caldwell, OH 43724

Phone: 1-877-552-4262 x225

mpost at library.ohio.gov<mailto:mpost at library.ohio.gov>

https://www.servingeveryohioan.org<https://www.servingeveryohioan.org/>



________________________________
From: Postlethwait, Michael <mpost at library.ohio.gov>
Sent: Monday, June 15, 2026 10:20 AM
To: dwinland--- via SEO-Updates <seo-updates at lists.oplin.org>
Subject: WorkFlows Indexing, Hat Wrapper, Record Locked Errors


[cid:image002.jpg at 01D48731.708A0DF0]



Greetings SEO Members,



We are currently experiencing an indexing problem in Symphony WorkFlows where certain titles cannot be accessed, checked out, and/or searched.  You may receive such errors as



  *   Hat wrapper error
  *   Heading keys need to be indexed first
  *   Bibliographic record is locked for text update



We had some indexing reports run longer than usual this morning and everything is still catching up.  We are working on getting these titles re-indexed.



Regards,


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