[OPLINTECH] Trouble with DeepFreeze

[Chad]

We just got that notification, but haven't experienced the issue.  Fingers 
crossed it just likes us 🤞

Chad J. Nichols
IT Director / Systems Administrator
Public Library of Mount Vernon and Knox County
201 N. Mulberry Street., Mount Vernon, OH 43050
(740) 392-2665 x245
On September 26, 2022 10:53:30 AM Mindy Holmes via OPLINTECH 
<oplintech at lists.oplin.org> wrote:
> Thanks, guys.  Have done that.  DeepFreeze acknowledges this as a known 
> issue with Windows 10.  I even got to go on 8.64 ahead of schedule which 
> did not fix the issue.  8.63 seems to be the update, according to 
> DeepFreeze, that sparked this issue with Windows 10 H2.
>
>
>
> From: Technology Coordinator <techco at acdl.info>
> Sent: Monday, September 26, 2022 10:48 AM
> To: Larry Ritchie <lritchie at tusclibrary.org>
> Cc: oplintech at lists.oplin.org; Mindy Holmes <mindy.holmes at masonpl.org>
> Subject: Re: [OPLINTECH] Trouble with DeepFreeze
>
>
>
> 	
>
> CAUTION: This email originated outside the organization! Please exercise 
> caution when clicking links or opening attachments. Do not provide any 
> personal or sensitive information. When in doubt, contact your IT Department.
>
>
>
> Mindy,
>
>
>
> Larry is correct, the thawing and running updates are crucial.  We schedule 
> regular updates.
>
>
>
> I would also ensure that you are using the most up to date version of Deep 
> Freeze.
>
>
>
> Deep Freeze has recommended completely uninstalling Deep Freeze on OS 
> upgrades to avoid some issues.  I have had a couple of iMacs that I've had 
> to rebuild after OS upgrades while only thawing the devices.
>
>
>
> Mark
>
>
>
>
> 	
>
> Mark Sanzotta
>
> Technology Coordinator
>
> Ashtabula County District Library System | 440-990-2339
>
> Gather | Read | Discover | Transform
>
>
>
>
>
>
>
> On Mon, Sep 26, 2022 at 10:37 AM Larry Ritchie via OPLINTECH 
> <oplintech at lists.oplin.org> wrote:
>
> Any time I've had that issue, usually rebooting them thawed and doing all 
> of the various windows patches & firmware/driver updates and then freezing 
> again seems to fix it.
>
>
>
>
>
> 		
>
> Larry Ritchie
> IT Manager, Tuscarawas County Public Library System
>
> Office: 330.364.4474 ext 235
>
> Cell: 330-983-6941
>
> lritchie at tusclibrary.org
>
>
>
>
> www.tusclibrary.org
>
>
>
>
> 121 Fair Avenue NW, New Philadelphia, OH 44663
>
>
>
> From: OPLINTECH <oplintech-bounces at lists.oplin.org> on behalf of Mindy 
> Holmes via OPLINTECH <oplintech at lists.oplin.org>
> Sent: Monday, September 26, 2022 10:34 AM
> To: oplintech at lists.oplin.org <oplintech at lists.oplin.org>
> Subject: [OPLINTECH] Trouble with DeepFreeze
>
>
>
> Has anyone else experienced the sporadic lockup of pcs using DeepFreeze?  
> The machines will just randomly lockup while patrons are using them and 
> must be rebooted each time.  If you have experienced this and you have 
> found a comparable replacement that you would recommend from experience 
> using it, that would be greatly appreciated.  Running our public machines 
> in a “thawed” state to avoid the issue is not an option for us.
>
>
>
> Thanks,
>
> Mindy Holmes
>
> Mason Public Library (OH)
>
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