[OPLINTECH] Envisionware Cloud Nine Feedback

Thu Oct 19 12:20:26 EDT 2023

Thanks, Chad. We do like the fact that TBS’s printing integrates with their sign-in like I said, but now I remember – I think the biggest reason we didn’t like Princh was that we wanted something that integrates with coin boxes.

I would say that our TBS software is pretty stable. Support is fine but calling them seems to work much better than filling out their web form, and sometimes you can’t get them on the phone the first time you call.

Phil Shirley
IT Manager
Cuyahoga Falls Library
p. 330.928.2117 x109 e. pshirley at fallslibrary.org<mailto:pshirley at fallslibrary.org>
www. fallslibrary.org a. 2015 Third Street, Cuyahoga Falls, OH 44221
[cid:image001.png at 01DA0286.7300B3B0]<https://www.facebook.com/fallslibrary/>   [cid:image002.png at 01DA0286.7300B3B0] <https://twitter.com/FallsLibrary>    [cid:image003.png at 01DA0286.7300B3B0] <https://www.instagram.com/fallslibrary/>

From: OPLINTECH <oplintech-bounces at lists.oplin.org> On Behalf Of Chad Neeper via OPLINTECH
Sent: Thursday, October 19, 2023 11:53 AM
To: oplintech at lists.oplin.org
Subject: Re: [OPLINTECH] Envisionware Cloud Nine Feedback

Phil, Princh has a Windows client/agent (and probably also a linux client/agent) in addition to an app for android/iOS products. We have the Windows client installed on all of the patron computers, so all public printing flows through Princh whether it's from a library-owned patron computer or from a patron's personal device. So not technically "mobile-only", but you're absolutely right in the sense that this level of print payment is all it does. There are no integrations to self-service coin-op copier/printers and no hooks to any sort of workstation/user management software. Which is why it may not be suitable for every situation. But if what a library needs aligns with what Princh provides, they're definitely top of my list for recommendations to evaluate. Most of the small/mid-sized libraries I work with aren't using coin machines on their public copiers nor even need/use workstation management software (MyPC/Evisionware/PC Reservation/Cassie/libki/etc) and all they need is a mobile and desktop print payment solution. So it fits perfectly with the libraries I work with. But a larger library with more complex goals may not find Princh to be comprehensive enough.

______________________________
Chad Neeper
Senior Systems Engineer

Level 9 Networks
740-548-8070 (voice)
866-214-6607 (fax)

Full IT/Computer consulting services -- Specialized in public libraries

On Thu, Oct 19, 2023 at 11:31 AM Phil Shirley via OPLINTECH <oplintech at lists.oplin.org<mailto:oplintech at lists.oplin.org>> wrote:
You didn't ask about other solutions, but in case it's useful: We use TBS for our mobile printing and printing from our public computers (EPrintIt and Papercut); we like the fact that both use the same payment/release/management interface for staff and the public. We also use their MyPC for public computer sign-on, which is integrated with their printing.

 I seem to remember that Princh is mobile-only.

Phil Shirley
IT Manager
Cuyahoga Falls Library
p. 330.928.2117 x109 e. pshirley at fallslibrary.org<mailto:pshirley at fallslibrary.org>
www. fallslibrary.org<https://urldefense.proofpoint.com/v2/url?u=http-3A__fallslibrary.org&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=uvtPDr9aeblt6N-L3fYJJW9cJaX9gkNGUUtApq4XI68&m=XeUNg-cSMCmn_DZ9aGhYZV1rIbFkD-4sZ9f_XxqDXYzxxr8Q4r3MBa5ADbs_us2p&s=geAnG-CRQUuCcWOvt00kOaB6BvWNCJxPyBRclvpd3ZE&e=> a. 2015 Third Street, Cuyahoga Falls, OH 44221

-----Original Message-----
From: OPLINTECH <oplintech-bounces at lists.oplin.org<mailto:oplintech-bounces at lists.oplin.org>> On Behalf Of Hamman, Jeremy via OPLINTECH
Sent: Thursday, October 19, 2023 8:28 AM
To: oplintech at lists.oplin.org<mailto:oplintech at lists.oplin.org>
Subject: [OPLINTECH] Envisionware Cloud Nine Feedback

Good morning,

Anyone out there using Envisionware Cloud Nine as a replacement of onsite PC Reservation?  How has the journey been?

We are also beta testing Princh as a potential replacement for LPT1 and mobile print if anyone has any production experience as well and how do you use it?

Thanks,

Jeremy Hamman
Systems Manager
Greene County Public Library
76 E Market St
Xenia, OH 45385
(937) 736-7066

_______________________________________________
OPLINTECH mailing list
OPLINTECH at lists.oplin.org<mailto:OPLINTECH at lists.oplin.org>
https://urldefense.proofpoint.com/v2/url?u=https-3A__lists.oplin.org_mailman_listinfo_oplintech&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=iETfZoJVQFNQwn75mdPk3MWDjyQ3AS37zJySY9wzCLZy9NPvm0r5VSD_syxpBXEi&m=2m3W9wwR-4pD9og5zLYEpbKwbcvpamfFera4PmIju5yxHsQ7zPN76CQTuSD2ZwRt&s=mvrknOICqwKa73ubF706ZtaG_aoN46jUBeSb1QpJ1ro&e=

****** Are ALL of your library's staff signed up for OPLINUPDATES? They should be!: https://urldefense.proofpoint.com/v2/url?u=https-3A__lists.oplin.org_mailman_listinfo_oplinupdates-2A-2A-2A-2A-2A-2A&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=iETfZoJVQFNQwn75mdPk3MWDjyQ3AS37zJySY9wzCLZy9NPvm0r5VSD_syxpBXEi&m=2m3W9wwR-4pD9og5zLYEpbKwbcvpamfFera4PmIju5yxHsQ7zPN76CQTuSD2ZwRt&s=cjKKWuRV_P705xUFe4LiqDHL0AXx2lq8oDxi_dil2i8&e=
_______________________________________________
OPLINTECH mailing list
OPLINTECH at lists.oplin.org<mailto:OPLINTECH at lists.oplin.org>
https://lists.oplin.org/mailman/listinfo/oplintech<https://urldefense.proofpoint.com/v2/url?u=https-3A__lists.oplin.org_mailman_listinfo_oplintech&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=uvtPDr9aeblt6N-L3fYJJW9cJaX9gkNGUUtApq4XI68&m=XeUNg-cSMCmn_DZ9aGhYZV1rIbFkD-4sZ9f_XxqDXYzxxr8Q4r3MBa5ADbs_us2p&s=Ziajo_8VxuSX60dE8fS-kHFiBwwZEcoSPkeG7idrzYM&e=>

****** Are ALL of your library's staff signed up for OPLINUPDATES? They should be!: https://lists.oplin.org/mailman/listinfo/oplinupdates******<https://urldefense.proofpoint.com/v2/url?u=https-3A__lists.oplin.org_mailman_listinfo_oplinupdates-2A-2A-2A-2A-2A-2A&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=uvtPDr9aeblt6N-L3fYJJW9cJaX9gkNGUUtApq4XI68&m=XeUNg-cSMCmn_DZ9aGhYZV1rIbFkD-4sZ9f_XxqDXYzxxr8Q4r3MBa5ADbs_us2p&s=uz0WqdQYYDTMPA0nllbHLXmwMbmVuW6riQ18a3n0SgY&e=>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.oplin.org/pipermail/oplintech/attachments/20231019/8d864a05/attachment-0001.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 3866 bytes
Desc: image001.png
URL: <http://lists.oplin.org/pipermail/oplintech/attachments/20231019/8d864a05/attachment-0003.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.png
Type: image/png
Size: 4070 bytes
Desc: image002.png
URL: <http://lists.oplin.org/pipermail/oplintech/attachments/20231019/8d864a05/attachment-0004.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.png
Type: image/png
Size: 4281 bytes
Desc: image003.png
URL: <http://lists.oplin.org/pipermail/oplintech/attachments/20231019/8d864a05/attachment-0005.png>